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Customer Service Expert
2 months ago
The Customer Service Key User is a critical element in sustaining, improving and supporting change in our Supply Chain to achieve operational excellence.
Key Responsibilities:- Provide process and system expertise for the UK Market Supply Chain Customer Service Team and elements of the Product Availability Teams processes for Petcare, Mars Wrigley and Food.
- Support the development and implementation of process improvements to enhance operational efficiency and effectiveness.
- Collaborate with cross-functional teams to drive change and achieve business objectives.
- Identify and implement opportunities for process automation and optimization.
- Strong operational skills and experience in supply chain management.
- Excellent communication and interpersonal skills.
- Ability to analyze complex problems and develop effective solutions.
- Strong analytical and problem-solving skills.
APCT1_UKTJ
