Store Operations Manager

3 weeks ago


Lingfield, Surrey, United Kingdom Tesco Full time

Job Summary:

We are seeking a highly skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to achieve our goals.

Key Responsibilities:

  • Store Operations: Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations.
  • Customer Service: Be there for customers, listening to them and helping to make sure they leave the store with what they came for.
  • Team Leadership: Look for ways to improve service, including coaching your colleagues and giving feedback to the team.
  • Performance Management: Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store.
  • Event Support: Supporting managers to coordinate seasonal, community and charity events.
  • Continuous Improvement: Staying knowledgeable about store performance, and looking for ways to improve and simplify operations.
  • Decision Making: To be a good decision maker, who's flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues.
  • Curiosity and Innovation: To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day.

Benefits:

  • We put your wellbeing first, and support is always available if you need it.
  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
  • Request flexible working from day one.
  • Get 10% off and 15% at pay day weekends.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.
  • Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
  • Uniform provided and policies to support you for all of life's moments, big and small.


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