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Train Hospitality Representative
3 months ago
Job Overview:
SSP is looking for an enthusiastic individual to become part of our team as an Onboard Service Associate for our train services.
Work Schedule: Full Time (40 hours)
Shifts: Rotational shifts between 6 am and 9 pm, including weekends.
Compensation: £12.00 per hour plus commission.
As a leading provider of catering and onboard services in the railway sector, we pride ourselves on delivering exceptional service consistently.
Key Responsibilities:
- Deliver 'at seat trolley service' on trains, ensuring excellent customer care, managing inventory, and processing transactions.
- Travel on designated trains, assisting passengers, achieving sales objectives independently, and fulfilling contractual obligations.
- Maintain accurate records of inventory and transactions, comply with hygiene and safety regulations, and support management initiatives.
- Perform duties as directed, engaging with passengers, providing information, and addressing various needs while offering accurate details on services, ticketing, platforms, and potential disruptions.
- Eligible to claim up to 50 rover tickets for the rail network for family and friends.
Qualifications:
- Applicants must be 18 years of age or older to fulfill certain responsibilities.
- Ability to adapt to a dynamic and fast-paced environment, including long hours and varying shifts.
Why Choose Us?
At SSP, we offer more than just jobs; we provide dynamic career paths with a variety of benefits:
- Employee Discounts: Enjoy up to a 50% discount on various brands and franchises across the UK.
- 75% discount on SSP brands during work hours.
- Friends and Family App: 20% discount across our units. Terms and conditions apply.
- Learn while you Earn: Access to award-winning training and development opportunities.
- Internal Growth Opportunities: Build your career with us; a significant percentage of our Managers are promoted from within.
- App: Access shopping discounts, financial aid, wellbeing resources, and a 24/7 helpline for you and your loved ones.
- Health and Wellbeing Support: Flexible working arrangements and family-friendly leave.
- Culture: We embrace diverse backgrounds and offer support networks for various communities.
- Financial Support: Competitive pay rates, pension plans, life assurance, and more.
- Referral Rewards: Earn rewards for successful referrals.
- Holiday Allowance: 28 days holiday pro rata, inclusive of Bank Holidays.
- Rewards & Recognition: Programs to acknowledge outstanding contributions.
- Travel and Leisure Pass: Access to travel benefits after probation.
Join us and be part of a rewarding journey.
