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Lodging Operations Supervisor

3 months ago

Laverstock Wiltshire, United Kingdom Cartwheel Recruitment Ltd Full time £30,000

Cartwheel Recruitment Ltd is seeking a Lodging Operations Supervisor to work closely with the Operations Manager in managing all facets of housekeeping for a mid-sized hotel.
Below are the qualifications and skills required for this role.

Salary Range : £27,000 - £32,000, inclusive of 28 annual leave days plus bank holidays, pension plan, employee discounts, complimentary meals during shifts, and free parking facilities.

Role Overview :

As the Lodging Operations Supervisor, your responsibilities will include:

  • Overseeing daily staffing needs, organizing and delegating tasks, and setting performance and development objectives for your team. Providing guidance, training, and ongoing feedback.
  • Fostering collaboration and high-quality service through consistent communication and coordination with other department leaders.
  • Assisting with thorough cleaning initiatives and supporting housekeeping personnel during peak times.
  • Ensuring that public spaces, guest accommodations, equipment, and linens are maintained in pristine condition.
  • Addressing guest complaints and special requests to ensure total satisfaction.
  • Accommodating the specific needs and requests of guests, including VIPs and returning visitors.
  • Aiding in the preparation of the annual departmental budget and financial strategies. Monitoring expenditures and focusing on enhancing productivity.
  • Managing inventory levels effectively, controlling costs associated with supplies and labor (for instance, linen reuse and laundry operations).
  • Timely ordering and maintaining supplies and equipment while minimizing waste and adhering to environmentally friendly practices (such as recycling and eco-friendly cleaning products).
  • Implementing procedures for the security of lost and found items.

If you possess experience as a Housekeeping Manager or Supervisor and are prepared to take on management duties, we encourage you to submit your updated CV.