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Service Improvement Development Manager

2 months ago


Nottingham, Nottingham, United Kingdom Nottinghamshire County Council Full time

**Job Summary**

We are seeking a talented and motivated individual to join our Service Improvement, Quality and Practice (SIQP) team at Nottinghamshire County Council.

**Key Responsibilities**

  • Support the development and implementation of service improvement initiatives to enhance the quality of services provided by the council.
  • Collaborate with stakeholders to identify areas for improvement and develop solutions to address these areas.
  • Work with operational teams to develop and implement process improvements, resulting in increased efficiency and effectiveness.
  • Develop and maintain dashboards to provide up-to-date reporting and track key performance indicators (KPIs).
  • Engage with stakeholders, including senior leaders, operational teams, and people with lived experience, to ensure that service improvements are aligned with the council's cultural mission and values.

**Requirements**

  • Proven experience in service improvement, quality assurance, or process improvement.
  • Strong analytical and problem-solving skills, with the ability to identify areas for improvement and develop effective solutions.
  • Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels.
  • Ability to work at pace and manage multiple projects simultaneously.

**What We Offer**

  • A friendly and supportive work environment.
  • Flexible working conditions.
  • 27 days annual leave entitlement, rising to 32 days after five years' service.
  • Hybrid working arrangements.
  • Option to join the Nottinghamshire local government pension fund.