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Sales Consultant
2 months ago
Position: Sales Consultant
The qualifications and experience expected from candidates, along with additional skills and attributes required for this role, are outlined below.
Essential Criteria:
1 year of focused sales experience within the past 3 years.
Location:
Remote, UK only
Salary and Incentives:
£23,000 with an average bonus potential of £7,200 annually. Bonus structure is uncapped.
Working Hours:
37.5 hours per week, Monday to Thursday from 10:30 to 19:00, and Friday from 09:00 to 17:30. No weekend shifts.
Company Overview:
Brook Street collaborates with leading manufacturers and retail brands globally, alleviating concerns regarding appliance malfunctions for nearly 9 million customers across the UK.
Role Overview:
We are currently seeking a Sales Consultant for our dynamic Outbound department, where you will engage with customers to ensure their appliances are safeguarded.
Key Responsibilities:
As a Sales Consultant, your daily tasks will include:
- Utilizing your sales and communication expertise to promote additional products.
- Establishing rapport with customers, understanding their unique requirements, and prioritizing their interests.
- Providing reassurance by identifying the most suitable solutions for each customer.
Benefits:
In return for your contributions, you will receive:
- 33 days of annual leave (including public holidays), with the option to purchase an additional 5 days each year.
- Investment in your professional growth through ongoing coaching and clear career advancement opportunities.
- Employee discounts on various services, including discounted TV and mobile packages, as well as savings at numerous online and high street retailers.
- Sales bonuses with opportunities to earn extra income each month.
- Health and Wellbeing benefits, including discounted gym memberships and assistance with essential healthcare costs.
- Pension scheme with matched employer contributions up to 5% of your basic salary.
- Life assurance coverage funded by the employer, equivalent to 4 times your basic salary.
- A complimentary annual protection plan, with discounted rates available for family and friends.
- Regular incentives with exciting prizes.
- Access to an employee assistance program offering free support and advice on various personal and professional matters.
- Additional benefits such as travel loans, car leasing options, and Cycle to Work schemes.
Training and Development:
During a comprehensive training program, you will:
- Learn our systems and processes.
- Meet your new colleagues.
- Enhance your sales techniques and understand what constitutes an exceptional customer experience.
Work Environment:
This position allows for remote work, and all necessary equipment will be provided. Candidates must have access to a reliable broadband connection.
Candidate Profile:
The ideal candidate will possess:
- A minimum of 1 year of continuous and targeted sales experience within the last 3 years.
- A motivated mindset with strong customer service and sales abilities, along with a passion for achieving targets.
- Experience working independently or in a home-based role.
- Excellent communication skills, with the ability to build rapport, listen to customers, and demonstrate empathy.
- A collaborative spirit, dedicated to delivering an outstanding customer experience.
- A resilient and adaptable attitude to manage multiple tasks effectively.
Equal Opportunities:
Brook Street is an equal opportunities employer, committed to treating all individuals fairly, regardless of gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment, or marital/family status.
Application Process:
Please note that a thorough referencing process will be conducted, which includes credit and criminal record checks.
Information collected during the application process will be handled confidentially and will be used solely for recruitment purposes.
