Digital Learning Facilitator

1 month ago

Swansea, City and County of Swansea, United Kingdom HC One Full time
About the Role

We are seeking a highly skilled and experienced Digital Learning Facilitator to join our team at HC-One. As a key member of our Digital Learning team, you will play a pivotal role in enhancing the professional development and productivity of our Colleagues through comprehensive soft skills learning and development, coaching and mentoring, product delivery training and as part of our wider Digital programme.

Key Responsibilities
  • Design, deliver, and evaluate training sessions focused on a wide range of interpersonal skills essential for the successful delivery of our Digital programmes within our homes.
  • Support Colleagues with their digital journey, including digital product training/coaching and support.
  • Ensure consistent and impactful training delivery occurs across our diverse workforce, located within two of our geographical groups.
  • Equip our workforce with the essential skills and competencies needed to excel in their roles and drive organisational success through our new Digital platforms.
  • Travel extensively to various locations with frequent overnight stays in pre-booked accommodation.
Requirements
  • Possess a PTTLS Qualification and a Coaching diploma (or equivalent).
  • Have at least 4 years' experience of training delivery, experience of delivering Product training sessions of a digital content and nature, and proven experience in delivering soft skills training or professional development programs, preferably within a Health & Social Care setting.
  • Have a strong understanding of various soft skills areas, including communication, leadership, teamwork, emotional intelligence, and conflict resolution.
  • Exhibit excellent presentation and facilitation skills, with the ability to engage and inspire diverse audiences.
  • Be highly effective in Coaching, with the ability to feedback appropriately with set objectives, areas for development, focusing on solution building and continued growth.
  • Have effective organisational and time-management abilities, with the capacity to manage multiple projects and priorities simultaneously.
  • Be flexible and willing to travel frequently to different locations as required.
About HC-One

HC-One is a leading provider of residential, nursing, and specialist dementia care for older people. We aim to be the first choice care home in each community for Residents and Colleagues; we will achieve this mission through providing the kindest possible care to Residents in over 280 care homes across the United Kingdom.

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family.

What We Offer
  • Award-winning learning and development opportunities.
  • 25 days annual leave.
  • Opportunities for professional growth and development.
  • Exposure to diverse teams within a large, dynamic organisation.
  • Travel perks, including accommodation, company car allowance, reimbursement of expenses.
  • A positive work culture that values collaboration, innovation, creativity, and employee well-being.
  • Access to over 1600 high street discounts, including carefully selected discount partners.
  • Free access to an independent and confidential Employee Assistance Programme.

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