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Operations Manager

2 months ago


Leeds, Leeds, United Kingdom Amazon Full time
About the Role

As an Area Manager at Amazon, you will be responsible for leading a team that ensures the efficient and safe operation of our logistics network. This includes overseeing projects to streamline processes, optimize productivity, and improve quality of service for our customers.

Key Responsibilities:

  • Lead a Team: Manage a team of operations professionals to ensure the smooth operation of our logistics network.
  • Process Improvement: Analyze and implement changes to improve quality and productivity, and drive a culture of safety and wellbeing.
  • Project Management: Oversee projects to streamline processes, optimize productivity, and improve quality of service for our customers.
  • Performance Analysis: Analyze shift performance against relevant business objectives, and put in place actions to improve operational excellence.
  • Collaboration: Work collaboratively with management-level colleagues to standardize shift practices.

A Day in the Life:

You will work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You will also oversee process improvements within your area and drive implementation.

Requirements:

  • Bachelor's Degree: A bachelor's degree in a relevant field such as business, operations, or logistics.
  • People Management Experience: Relevant experience in people management, including leading teams and managing performance.
  • Data Analysis: Relevant experience in using data or anecdotal evidence to influence business decisions.
  • Language Skills: Advanced proficiency in verbal and written English and local language.

Preferred Qualifications:

  • Lean and Six Sigma: Experience working with Lean, Six Sigma, and Kaizen techniques.
  • Logistics Experience: Experience working in another logistics environment.
  • MS Office: Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.