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Automotive Service Specialist
2 months ago
Location: Hartlepool
Salary: Up to £34,000 basic salary with uncapped bonus potential, OTE £40,000
Company Overview:
Our client is a prominent player in the automotive industry, boasting a turnover of approximately £250 million and a workforce of over 700 dedicated professionals across multiple dealerships and a specialized service center.
Position Overview:
We are seeking a skilled Automotive Service Specialist to enhance our vibrant service team in Hartlepool. Our client has consistently demonstrated growth and has earned accolades for their exceptional customer service. The ideal candidate will be a self-driven individual capable of taking initiative and collaborating effectively with the existing team in a fast-paced service environment.
Key Responsibilities:
- Diagnosing and addressing mechanical and electrical problems in vehicles.
- Performing vehicle repairs and maintenance while adhering to manufacturer specifications and guidelines.
- Providing comprehensive and precise reports on vehicle conditions, work completed, and recommendations for additional repairs or maintenance.
- Working collaboratively with team members to deliver outstanding service and meet customer expectations.
What We Offer:
In return, our client provides a competitive salary and bonus structure, along with a stable working environment. As a leader in the industry, they are committed to investing in your development, offering full training at their academy, including instruction on diagnostics for hybrid and electric vehicles.
Candidate Requirements:
The ideal candidate will possess:
- A Level 3 qualification in Vehicle Maintenance.
- A full and valid driving license.
- A flexible approach and a positive attitude.
- A commitment to achieving complete customer satisfaction.
- The ability to help meet sales targets as established by the service manager.
- A dedication to completing work to a high standard consistently.
- Compliance with Health & Safety procedures.
- Adherence to company administrative protocols, including clocking in and completing job cards.
Benefits:
- Company Bonus Scheme
- Company Pension
- 22 Days Holiday plus Bank Holidays
The successful candidate will take pride in maximizing sales and profit opportunities while delivering exceptional professionalism and customer satisfaction. With a focus on achieving goals, you will demonstrate excellent interpersonal skills and be recognized as a self-motivated team player with a proven track record in a customer-facing, target-driven sales environment. A valid UK driving license is essential. The ideal applicant will be highly motivated, efficient, and organized, accustomed to a competitive and process-driven sales environment, and possess outstanding communication and customer handling skills.
