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Cloud and Technical Services Project Manager

2 months ago

Chorley, Lancashire, United Kingdom ESG Full time £40,280 - £50,000
About the Role

We are seeking an experienced Senior Project Manager to join our Cloud and Technical Services team at ESG. As a Senior Project Manager, you will be responsible for the delivery of projects and programmes, from customer-facing projects to large-scale internal and industry-driven change programmes.

Key Responsibilities
  • Deliver projects within the ESG projects portfolio within the agreed Time/Cost/Quality/Scope targets with a focus on ensuring the right level of governance needed to ensure a smooth and successful delivery.
  • Ensure projects are delivered efficiently and effectively, with a focus on timely project closure alongside a safe and smooth handover to Business as Usual (BAU).
  • Define and deliver first-of-type projects/workstreams, including creating the supporting governance and associated artefacts.
  • Manage the end-to-end delivery of projects within your remit, including the coordination of all processes and teams involved in onboarding, integrating, and migrating Clients onto ESG products and services, utilising a Software as a Service (SaaS)-based delivery model, alongside tailored interactions where appropriate.
  • Engage with the wider Delivery Services teams to plan the appropriate delivery approach, utilising and adhering to our quality management and delivery frameworks, whilst ensuring resources are in place to underpin the delivery.
  • Engage with the wider business to support the estimating of pre-sales opportunities, with a focus on correctly scoping, planning, and estimating from the beginning of the lifecycle.
  • Work closely with Account Managers and Service Delivery Managers to ensure appropriate Client stakeholder management and communication, ranging from the Client's Project Management team to Executive level.
  • Manage Project Boards and Steering Committees both internally and externally, utilising the appropriate level of governance to suit the needs of the engagement.
  • Manage simultaneous project implementations and engagements often across portfolios or programmes.
  • Support, mentor, and potentially line manage junior members of staff.
  • Support the ongoing development of the Project and Delivery Services team, including recommending and driving the adoption of best practice tools and techniques, skills, and competencies.
Requirements
  • Minimum of 5 years' relevant experience in a Project Management or equivalent customer-facing role.
  • Experience of business case definition, benefits management, and a focus on providing return on investment.
  • Experience of software-as-a-service or 'off-the-shelf' software and services deliveries.
  • Experience of delivering large projects or programmes in a commercial environment.
  • Delivery of high levels of customer (internal and external) experience.
  • Experience using Project Portfolio Management tools, alongside MS Project, SharePoint, and timesheet recording systems (i.e. Netsuite).
  • Experience of the full Software Development and Implementation Lifecycle.
  • Experience in waterfall and agile delivery methodologies.
  • PRINCE2 Foundation and Practitioner.
About You
  • You will be able to communicate clearly with stakeholders at all levels.
  • You will project a professional and confident image.
  • You will be commercially aware and astute.
  • You will be open to new ideas and ways of working.
  • You will be well-organised, diligent, and thorough.
  • You will be able to demonstrate self-motivation and initiative.
  • You will be articulate and diplomatic.
  • You will have excellent project and programme management skills.
  • You will have excellent communication skills.
  • You will have excellent written and presentation skills.
  • You will have experience in producing high-quality documentation and status reporting.
  • You will have experience with coaching or mentoring junior members of staff.
  • You will have experience in presenting at Project Board and/or Steering Committee level.
  • You will have passion, drive, and be committed to delivering high-quality and successful projects and professional service.
Company Benefits
  • Life Assurance.
  • Health Cash Plan.
  • Enhanced Maternity Leave (13 weeks full pay, 13 weeks half pay).
  • Enhanced Paternity Leave (4 weeks full pay).
  • Holiday buy scheme.
  • Employee Assistance Programme.
  • Discounted Leisure Memberships.
  • Cycle to work scheme.
  • EV and Hybrid Car Scheme.
  • Long Service Awards.
  • Private Medical Insurance.