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Retail Team Lead

2 months ago

Leeds, Leeds, United Kingdom Flannels Full time
About the Role

We are seeking a highly motivated and experienced Store Supervisor to join our team at Flannels. As a Store Supervisor, you will play a key role in supporting the store manager and team to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Team Leadership: Support the store manager in leading the team to achieve sales targets and deliver excellent customer service.
  • Store Operations: Assist with daily store operations, including visual merchandising, stock management, and maintaining a clean and organized store environment.
  • Customer Service: Provide exceptional customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Sales and Performance: Drive sales growth through effective visual merchandising, stock management, and sales techniques.
  • Training and Development: Support the store manager in identifying training needs and developing a training plan to upskill the team.
Requirements
  • Experience: Proven experience in a retail leadership role, preferably in a luxury retail environment.
  • Knowledge and Skills: Strong knowledge of luxury brands, visual merchandising, and sales techniques. Excellent communication and leadership skills.
  • Qualifications: Relevant qualifications in retail management or a related field.
What We Offer
  • Competitive Salary: A competitive salary and bonus structure.
  • Benefits: A range of benefits, including a competitive pension scheme, life insurance, and a cycle to work scheme.
  • Development Opportunities: Opportunities for career development and progression within the company.