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Head of Business Analysis Practice Lead

2 months ago


Manchester, United Kingdom Smart DCC Full time
Lead Business Analysis Practice

Smart DCC is seeking an experienced Business Analysis Practice Lead to join our team. As a key member of our Professional Services team, you will be responsible for leading the Business Analysis Practice and driving business analysis capability across the organization.

Key Responsibilities:
  • Develop and embed the strategy for delivering the business analysis service within Smart DCC, including new services for C2C and C2M stages of the operating model.
  • Drive standards and establish key performance indicators for the BA service and lead work to increase business analysis capability and gather key data to identify capability gaps and requirements.
  • Develop the strategic resourcing model for the business analysis practice, including the mix of contractor/consultant/permanent colleagues and build the right career path to enable this.
  • Work closely with the Professional Services Director and DCC People Team to develop a high-quality pool of talent, support people development activity, invest time in career conversations, manage talent and inform career choices for key members of the practice.
  • Engender a culture of continuous improvement that promotes enhanced quality and cost reductions by developing capability and improving the efficiency and effectiveness of the practice, including quality assurance to align with programme gates.
Requirements:
  • An experienced business analysis professional leader with a strong reputation and influence within their current or previous role to build credibility and integrity of the practice across the wider organization.
  • Extensive experience leading significant business analysis functions as either a Partner at a consultancy organization, Head of Profession in a public sector organization or Head of Practice in the private sector.
  • Demonstrable experience in leading business analysis service transformation, building high performance teams, and directing and coaching others to consistently deliver high quality services.