Head of Business Analysis Practice

6 months ago

Manchester, United Kingdom Data Communications Company Full time

We are Smart DCC
Together we're building a greener tomorrow

Connecting every home and business to a single, secure smart meter network is a huge undertaking. So you can imagine the scale - and variety - and opportunities for the people who'll help us do it.

The role

Head of Business Analysis Practice

London or Manchester based - hybrid working policy (2 days per week in the office, 3 days remote working)

Competitive Salary plus benefits

What will you be doing?
- Provide visible leadership to the Business Analysis Practice. Role model positive behaviours and professional excellence and inspire others to create a profession and practice that they feel proud to be a part of alongside promoting the value of business analysis across DCC and gain buy-in from the Exco to the strategic direction of the business analysis practice
- Accountable for developing and embedding the strategy for delivering the business analysis service within DCC including new services for C2C and C2M stage of the operating model. Establishing a culture of continuous improvement and feedback using best practice
- Drive standards and establish key performance indicators for the BA service and establish a team of BAs which has the capability of meeting such indicators. Lead work to increase business analysis capability and gather key data to identify capability gaps and requirements.
- Develop the strategic resourcing model for the business analysis practice - including the mix the contractor/consultant/permanent colleagues and build the right career path to enable this. Balance the need for an enduring capability alongside fluctuating demand that requires temporary resources and support recruitment based on DCC needs and priorities.
- Working closely with the Professional Services Director and DCC People Team, develop a high-quality pool of talent, support people development activity, invest time in career conversations, manage talent and inform career choices for key members of the practice. Develop the business analysis career path to drive retention and develop talent.
- Engender a culture of continuous improvement that promotes enhanced quality and cost reductions by developing capability and improving the efficiency and effectiveness of the practice, including quality assurance to align with programme gates.

What are we looking for?
- An experienced business analysis professional leader who has a strong reputation and who has held a high level of influence within their current or previous role to build credibility and integrity of the practice across the wider organisation.
- Demonstrable experience in leading business analysis service transformation, building high performance teams, and directing and coaching others to consistently deliver high quality services.
- Experience of the governance arrangements of complex multi-user, multi-service provider developments.
- A strong reputation within the wider industry to build the name of Smart DCC as great place to work and to bring industry best practice back into Professional Services.

**About the DCC**:
At the DCC, we believe in making Britain more connected, so we can all lead smarter, greener lives. That desire to make a difference is what drives us every day and it wouldn’t be possible without our people. Each person at the DCC brings a special kind of power to the business, and if you join us, we’ll give you the means to unleash yours. Here, we depend on each other and hold each other accountable. You have the power to challenge and make change, to take the initiative and enjoy real responsibility. Whether it’s doing purposeful work, helping us grow or building the career you want - we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey.

**Company benefits**:
The DCC’s continued success depends on our people. It’s important to us that you enjoy coming to work, and feel healthy, happy and rewarded. In this role, you’ll have access to a range of benefits which you can choose from to create a personalized plan unique to your lifestyle.

Join the DCC and discover the power of you.

What to do now

Smart together
Our values and behaviours
Make a difference

We believe in our purpose. Together, we work as one team, always looking for ways to improve and support DCC’s role in a low-carbon future.

Act with integrity

We treat everyone with kindness, consideration and respect. We keep our promises to our customers. And if something doesn’t feel right, we speak up.

Be accountable

You can depend on our word. We’re clear about our roles and we take the initiative, while respecting the processes we have in place.

Rewards & Benefits
Get perks that work
Personal Development

Our training and development opportunities help you be your best self - from regular 1-2-1s all the way up to professional qualification

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