Retail Sales Associate

2 weeks ago


Worcester, Worcestershire, United Kingdom National Trust Full time

About the Role

We are seeking a Retail Team Member to join our team at the National Trust. As a Retail Team Member, you will be responsible for providing excellent customer service, answering customer queries, and assisting with sales and stock management.

Key Responsibilities

  • Provide exceptional customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Assist with sales and stock management, including receiving and unpacking deliveries, creating shop displays, and maintaining a clean and organized shop floor area.
  • Work collaboratively with the Retail Manager and other team members to achieve sales targets and maintain a high level of customer satisfaction.
  • Develop and maintain a thorough knowledge of the retail offer, including products and services, to provide informed advice to customers.

What We Offer

The National Trust offers a range of benefits to its employees, including a substantial pension scheme, free entry to National Trust places, and a range of discounts and perks. We also offer flexible working arrangements, a holiday allowance, and an employee assistance program.

Requirements

  • Customer-focused with a positive attitude and excellent communication skills.
  • Able to work collaboratively as part of a team, with a flexible and adaptable approach.
  • Well-organized and able to prioritize tasks effectively.
  • Willing to learn new skills and take on new challenges.

How to Apply

To apply for this role, please submit your application through our online assessment process. This will give us a better understanding of your strengths and experience, and provide you with more information about the role.



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