Team Leader

3 weeks ago


Glasgow, Glasgow City, United Kingdom Grosvenor Casinos Full time
Job Title: Team Leader

About the Role

As a Team Leader at Grosvenor Casinos, you will play a pivotal role in delivering exceptional food and beverage services that exceed customer expectations. Your leadership will inspire a team to uphold the highest standards of professionalism and efficiency, ensuring every customer enjoys a flawless dining experience.

Key Responsibilities

  • Lead a team to provide exceptional food and beverage services
  • Ensure seamless delivery of services that meet customer expectations
  • Develop and implement strategies to improve team performance and customer satisfaction
  • Collaborate with colleagues to achieve business objectives
  • Monitor and maintain high standards of quality and safety


What We Offer

  • Competitive hourly rate of 12.15
  • Balanced 40-hour work week
  • Share of tips
  • Outside of London night shift bonus
  • 50% off all food
  • Team incentives and events
  • Free uniform
  • Career growth opportunities


Requirements

  • Salary - 12.15 per hour
  • Balanced 40-hour work week - Because we believe in work-life harmony
  • Share of Tips - Your exceptional service is recognised with a share of the tips
  • Outside of London Night Shift Bonus - Enjoy an extra 1 per hour, adding more to your pay
  • 50% Off All Food - Treat you and your family to delicious meals across our venues at half the price
  • Team Incentives & Events - Work hard, have fun, and earn fantastic rewards for reaching team goals & celebrate with regular social events
  • Free Uniform - We provide a professional uniform so you can look sharp at no cost
  • Career Growth - We're invested in your future, offering opportunities to develop and grow within the company


Working for Grosvenor Casinos

Grosvenor Casinos is a leading hospitality company that offers a unique and exciting work environment. As a Team Leader, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences. We offer a range of benefits and opportunities for career growth and development.
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