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Disability Service Manager

2 months ago


Reading, Reading, United Kingdom Optalis Full time

Job Summary:

Optalis, a leading provider of adult social care services, is seeking an experienced Service Manager to oversee two Extra Care locations in Woodley. As a key member of our team, you will be responsible for ensuring the wellbeing and safety of our customers, while also leading a team of care staff and supporting their career development.

Key Responsibilities:

  • Lead a team of care staff to deliver high-quality care services to customers
  • Oversee the day-to-day operations of the Extra Care locations, including staff management and customer support
  • Develop and implement strategies to improve customer satisfaction and outcomes
  • Collaborate with other departments to ensure seamless service delivery
  • Contribute to the development of policies and procedures to ensure compliance with regulatory requirements

Requirements:

  • Proven experience in a senior or service management role in adult social care
  • Strong leadership and management skills, with the ability to motivate and develop a team
  • Excellent communication and interpersonal skills, with the ability to build relationships with customers, staff, and other stakeholders
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of adult social care policies and procedures, including safeguarding and data protection

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A comprehensive training and development program
  • A supportive and collaborative work environment
  • Recognition and rewards for outstanding performance

Optalis is an equal opportunities employer and welcomes applications from diverse candidates.