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Technical Implementation Consultant Housing Expert
2 months ago
We are seeking a highly skilled Technical Implementation Consultant to join our esteemed Housing Implementation Support team at NEC Software Solutions. As a valued team member, you will play a vital role in driving the successful implementation of the NEC Housing system at new customer sites.
Key Responsibilities- Lead the implementation process, providing expert guidance and support to customers.
- Offer invaluable advice on data migration into NEC Housing, ensuring accuracy and efficiency.
- Conduct comprehensive training sessions and consultancy services, empowering customers to optimize features such as DTI, Query View, Task Manager, Archiving, and Variable Warnings.
- Collaborate with cross-functional teams to devise innovative solutions for customer interfacing and integration requirements.
- Leverage your technical prowess to develop and customize dataloads to meet specific needs.
- Provide indispensable support during critical year-end processes, including dataloads, extracts, and notifications, particularly in Leasehold Service Charge and Rent areas.
- Showcase your exceptional training and consultancy skills, delivering clear and impactful services.
- Demonstrate excellent interpersonal, communication, and organizational abilities to foster strong customer relationships.
- Possess a deep understanding of the NEC Housing product, ensuring seamless support and guidance.
- Exhibit a high level of proficiency in SQL, enabling you to work with data effectively and efficiently.
- Utilize your expertise in Oracle databases, leveraging their power to enhance performance.
- Create concise and comprehensive documentation, including Functional Specifications and Dataload Documents.
- Display an eagerness to learn and adapt to new skills and technologies.
- Embrace occasional travel opportunities, both domestic and international, to collaborate directly with customers and deliver exceptional service.
We are NEC Software Solutions, a global tech giant with a mission to make a world of difference. Our software helps governments, hospitals, police forces, housing providers, local authorities, and more to deliver exceptional public services. We pride ourselves on offering an excellent benefits package, including an above-average pension scheme, private medical cover, and a selection of flexible benefits to suit your individual needs.
We are an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us.
