Food and Beverage Service Professional

4 weeks ago


Edinburgh, Edinburgh, United Kingdom Hilton Edinburgh Carlton Full time
Food and Beverage Operative Role

We are seeking a skilled and enthusiastic Food and Beverage Operative to join our team at Hilton Edinburgh Carlton. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a smooth and memorable experience for our guests.

Key Responsibilities:
  • Provide warm and welcoming service to guests in a polite and friendly manner
  • Communicate effectively with the kitchen and other team members to ensure seamless service delivery
  • Respond promptly and effectively to customer requests and queries
  • Deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction
  • Have a good insight knowledge of hotel products and services
Requirements:
  • Passionate and willing to learn
  • Positive attitude and someone who makes our guests smile
  • Genuinely friendly and caring
  • Enjoys working as part of a team
  • Ambitious and hard working
  • Good organisational / time management skills
  • Resilient, creative, able to multitask and work under pressure
  • Good command of English language to enable communication with the team
  • Good communication and excellent grooming standards
  • Ability to work morning, afternoon/evening, and weekends
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career development and growth within the Hilton Group
  • Recognition and rewards for long service and outstanding performance
  • A supportive and dynamic work environment

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about delivering exceptional customer service and have the skills and experience we are looking for, please apply today.



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