Head of Club Experience
4 weeks ago
The Club Company is seeking an exceptional individual to fill the role of Head of Club Experience. As a key member of our team, you will be responsible for delivering an exceptional experience for our members and guests.
Key Responsibilities:
- Develop and implement strategies to drive member retention and satisfaction
- Lead the health club team to ensure a safe and clean environment at all times
- Collaborate with the General Manager to deliver the club's overall performance
- Implement effective communication channels to understand and address member feedback
- Drive innovation and creativity to improve the member experience
Requirements:
- Proven experience in a senior role within the hospitality industry
- Excellent leadership and communication skills
- Ability to drive results and improve performance
- Strong understanding of customer service principles
- Ability to work well in a team environment
What We Offer:
- A competitive salary and bonus structure
- A comprehensive benefits package, including health club membership and golf facilities
- Opportunities for career growth and development
- A fun and professional work environment
About The Club Company:
The Club Company is a leading provider of country clubs and hospitality services. We are committed to delivering exceptional experiences for our members and guests, and we are seeking like-minded individuals to join our team.
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