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Credit Controller

2 months ago


Poole, Poole, United Kingdom Aspire Jobs Full time

Job Title: Credit Controller

Job Type: Full-time

Industry: Financial Services

Job Description:

We are seeking a highly skilled Credit Controller to join our team at Aspire Jobs. As a Credit Controller, you will be responsible for managing customer accounts, ensuring timely payments, and maintaining excellent relationships with clients.

Key Responsibilities:

  • Manage customer accounts: Reconciliation, managing customer portals, and integration.
  • Review and set credit limits: Review new and existing accounts for creditworthiness, setting and suggesting appropriate terms and credit limits.
  • Collect customer accounts: Effectively review, manage, and collect customer accounts prioritizing to maximize cash flow while minimizing risk of exposure.
  • Resolve queries: Resolve invoice and payment queries promptly and efficiently.
  • Produce reports: Produce and distribute customer overdue/reminder letters.
  • Manage relationships: Build effective relationships and rapport with customers and internal contacts.
  • Provide exceptional service: Provide exceptional customer service.

Requirements:

  • Credit control experience: 2+ years of experience in credit control or a related field.
  • Customer service experience: Excellent customer service skills and experience working with customers.
  • Analytical skills: Strong analytical skills with the ability to review and analyze data.
  • Communication skills: Excellent verbal and written communication skills.
  • IT skills: Proficient in Microsoft Office, particularly Excel, and accounting software.
  • Organizational skills: Strong organizational and time management skills.

What We Offer:

  • Competitive salary: A competitive salary and bonus structure.
  • Benefits: 22 days rising after 2 years, holiday buy-back scheme, pension, growth by sharing bonus scheme, on-site parking, modern open-plan offices, free lunch every Friday, company sick pay, company social and corporate events.