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Food and Beverage Team Lead

2 months ago

Falkirk, Falkirk, United Kingdom Cineworld Cinemas Ltd Full time

Key Responsibilities:

  1. Cash Handling and Reconciliation: Accurately manage cash transactions, reconcile discrepancies, and maintain a secure and organized cash handling environment.
  2. Food Handling and Stock Control: Ensure proper food storage, handling, and rotation to maintain quality and safety standards.
  3. Technology and Operations: Effectively utilize IT systems, till operations, and other technology to streamline processes and improve efficiency.
  4. Cleaning and Maintenance: Maintain a clean and safe working environment, adhering to health and safety standards.
  5. Sales and Revenue Growth: Develop strategies to increase sales, drive revenue growth, and enhance customer satisfaction.
  6. Standards and Compliance: Monitor and maintain high standards of quality, safety, and customer service, ensuring compliance with company policies and regulations.
  7. Customer Interaction: Provide exceptional customer service, handling complaints and feedback in a professional and courteous manner.
  8. Team Development: Induct, train, and coach team members to ensure they have the skills and knowledge required to excel in their roles.
  9. Compliance and Quality Assurance: Regularly monitor and maintain compliance with company standards, ensuring a high-quality customer experience.

Benefits:

Cineworld Cinemas Ltd offers a range of benefits to its employees, including access to exclusive perks and rewards. As a valued member of our team, you will have the opportunity to enjoy these benefits and contribute to the success of our company.