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Infrastructure Services Specialist

2 months ago

Reading, Reading, United Kingdom GBA5 EntServ UK Limited Full time

Job Overview:

Infrastructure Services Specialist

Summary of Responsibilities

This role involves the design, implementation, migration, management, and modification of infrastructure services and End User Services across various technologies. Responsibilities encompass servers, storage solutions, mainframe systems, networks, Active Directory (AD), SAP basis, public and private cloud environments, datacenter technologies, containerization, middleware, databases, Modern Device Management, Intelligent Collaboration, IT Asset Management Services, Field Services, and Technical Support.

Key Responsibilities

Provide foundational technical support for infrastructure services, addressing issues and offering assistance. Participate in infrastructure projects and tasks, acquiring practical experience and knowledge. Aid in the monitoring and initial troubleshooting of infrastructure systems. Collaborate with the team to fulfill infrastructure requirements and support daily operations. Assist in creating infrastructure documentation, including incident logs and records. Demonstrate a willingness to learn and advance in a technical capacity. Build essential technical skills and knowledge. Adhere to established best practices and standards in the delivery of infrastructure services.

Required Qualifications

A bachelor's degree in a relevant discipline or an equivalent combination of education and experience. Generally, 3+ years of pertinent work experience in the industry, with at least 1 year in a comparable position. Demonstrated experience in analyzing infrastructure technologies. Skills in data analysis and a basic comprehension of technical concepts. A commitment to continuous learning and staying updated with industry advancements and technologies.

Preferred Qualifications

An advanced degree in a relevant field is advantageous. Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are beneficial.