IT Infrastructure Support Specialist

4 weeks ago


Reading, Reading, United Kingdom GBA5 EntServ UK Limited Full time

Job Summary:

We are seeking a highly motivated and detail-oriented IT Infrastructure Support Specialist to join our team at GBA5 EntServ UK Limited. As an IT Infrastructure Support Specialist, you will be responsible for providing technical support and assistance to our infrastructure services team.

Key Responsibilities:

  • Offer technical support and assistance to infrastructure services team members.
  • Contribute to infrastructure projects and tasks, gaining hands-on experience and knowledge.
  • Assist in monitoring and basic troubleshooting of infrastructure systems.
  • Work with the team to meet infrastructure needs and support daily operations.
  • Assist in the development of infrastructure documentation, such as incident logs and records.
  • Show eagerness to learn and grow in a technical role.
  • Develop foundational technical skills and knowledge.
  • Follow established best practices and standards in infrastructure service delivery.

Requirements:

  • Bachelor's degree in a relevant field or equivalent combination of education and experience.
  • Relevant work experience in a similar role.
  • Proven experience in infrastructure technology analysis.
  • Proficiencies in data analysis and a basic understanding of technical concepts.
  • A continuous learner that stays abreast with industry knowledge and technology.

Preferred Qualifications:

  • A degree in a relevant field is a plus.
  • Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus.


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