Casino Operations Manager

6 days ago

StocktononTees, Stockton-on-Tees, United Kingdom The Rank Group Full time

About The Rank Group

Grosvenor is a leading gaming and leisure company that is part of The Rank Group. We are committed to delivering exceptional customer experiences and creating a positive impact in our communities.

Job Summary

We are seeking a highly skilled and experienced Casino Manager to join our team at Stockton. As a key member of our management team, you will be responsible for driving the performance of our casino, delivering an excellent customer experience, and upholding the principles of safer gambling.

Key Responsibilities

  • Lead a high-performing team of multi-skilled employees to deliver the Grosvenor brand experience across gaming, leisure, and food and beverage.
  • Develop and implement business plans to drive casino profitability, sales, and customer satisfaction.
  • Ensure compliance with all regulatory requirements, particularly the Gaming Commission licensing requirements.
  • Champion and role model our values of Service, Teamwork, Ambition, Responsibility, and Solutions.
  • Collaborate with the wider business to drive results and achieve business objectives.

Requirements

  • Previous casino gaming experience and a current PML license holder or aspiring Casino Manager on their PML journey.
  • Experience of leading a team within a service-driven environment and delivering unrivalled customer experiences.
  • Excellent communication and collaboration skills, with the ability to work effectively with the wider business.

What We Offer

  • A competitive salary and benefits package that recognises your hard work and dedication.
  • A comprehensive induction program to familiarise you with our Grosvenor values and culture.
  • Opportunities for learning and development, with the guidance of experienced industry professionals.
  • Exciting project work that allows you to make a meaningful impact on our business.
  • A people-focused culture that supports your individual and team growth.

How to Apply

If you are a motivated and experienced professional who is passionate about delivering exceptional customer experiences, please submit your application. We look forward to hearing from you.

  • Casino Operations Manager

    2 weeks ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom The Rank Group Full time

    About The Rank GroupThe Rank Group is a leading gaming and entertainment company that operates a number of casinos and other gaming venues across the UK. We are committed to providing an exceptional customer experience and creating a positive and inclusive work environment for our employees.About the RoleWe are seeking a highly motivated and experienced...

  • Casino Operations Manager

    2 weeks ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom The Rank Group Full time

    About The Rank GroupThe Rank Group is a leading gaming and entertainment company that operates a number of casinos and other gaming venues across the UK. We are committed to providing an exceptional customer experience and creating a positive and inclusive work environment for our employees.About the RoleWe are seeking a highly motivated and experienced...

  • Casino Operations Manager

    1 day ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom The Rank Group Full time

    About UsThe Rank Group is a leading gaming and entertainment company that is committed to delivering exceptional customer experiences. We are seeking a highly skilled and motivated Casino Manager to join our team at Stockton.Job SummaryWe are looking for a passionate and customer-focused individual to lead our casino team and drive business success. As a...

  • Casino Operations Manager

    2 days ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom The Rank Group Full time

    About UsThe Rank Group is a leading gaming and entertainment company that is committed to delivering exceptional customer experiences. We are seeking a highly skilled and motivated Casino Manager to join our team at Stockton.Job SummaryWe are looking for a passionate and customer-focused individual to lead our casino team and drive business success. As a...

  • Casino Operations Manager

    2 weeks ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom The Rank Group Full time

    About the RoleWe are seeking a highly skilled and experienced Casino Manager to join our team at The Rank Group. As a key member of our management team, you will be responsible for driving the performance of our casino, delivering an exceptional customer experience, and upholding the principles of safer gambling.Key ResponsibilitiesLead a high-performing...

  • Casino Operations Manager

    2 weeks ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom The Rank Group Full time

    About the RoleWe are seeking a highly skilled and experienced Casino Manager to join our team at The Rank Group. As a key member of our management team, you will be responsible for driving the performance of our casino, delivering an exceptional customer experience, and upholding the principles of safer gambling.Key ResponsibilitiesLead a high-performing...

  • Casino Operations Manager

    1 week ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom The Rank Group Full time

    About the RoleWe are seeking a highly skilled and experienced Casino Manager to join our team at The Rank Group. As a key member of our management team, you will be responsible for driving the performance of our casino, delivering an exceptional customer experience, and upholding the principles of safer gambling.Key ResponsibilitiesLead a high-performing...

  • Casino Operations Manager

    1 week ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom The Rank Group Full time

    About the RoleWe are seeking a highly skilled and experienced Casino Manager to join our team at The Rank Group. As a key member of our management team, you will be responsible for driving the performance of our casino, delivering an exceptional customer experience, and upholding the principles of safer gambling.Key ResponsibilitiesLead a high-performing...

  • Casino Operations Manager

    3 days ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom The Rank Group Full time

    About The Rank GroupGrosvenor is a leading gaming and leisure company that is part of The Rank Group. We are committed to delivering an exceptional customer experience and creating a positive impact in our communities.Job SummaryWe are seeking a highly skilled and experienced Casino Manager to join our team at Stockton. As a key member of our management...

  • Casino Operations Manager

    3 days ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom The Rank Group Full time

    About The Rank GroupGrosvenor is a leading gaming and leisure company that is part of The Rank Group. We are committed to delivering an exceptional customer experience and creating a positive impact in our communities.Job SummaryWe are seeking a highly skilled and experienced Casino Manager to join our team at Stockton. As a key member of our management...

  • Casino Operations Manager

    4 days ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom The Rank Group Full time

    About The Rank GroupGrosvenor is a leading gaming and leisure company that is part of The Rank Group. We are committed to delivering exceptional customer experiences and creating a positive impact in the communities we serve.Job SummaryWe are seeking a highly skilled and experienced Casino Manager to join our team at Stockton. As a key member of our...

  • Casino Operations Manager

    7 days ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom The Rank Group Full time

    About The Rank GroupGrosvenor is a leading gaming and leisure company that is part of The Rank Group. We are committed to delivering exceptional customer experiences and creating a positive impact in our communities.Job SummaryWe are seeking a highly skilled and experienced Casino Manager to join our team at Stockton. As a key member of our management team,...

  • Casino Operations Manager

    7 days ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom The Rank Group Full time

    About The Rank GroupGrosvenor is a leading gaming and leisure company that is part of The Rank Group. We are committed to delivering exceptional customer experiences and creating a positive impact in our communities.Job SummaryWe are seeking a highly skilled and experienced Casino Manager to join our team at Stockton. As a key member of our management team,...

  • Casino Operations Manager

    4 days ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom The Rank Group Full time

    About The Rank GroupGrosvenor is a leading gaming and leisure company that is part of The Rank Group. We are committed to delivering exceptional customer experiences and creating a positive impact in the communities we serve.Job SummaryWe are seeking a highly skilled and experienced Casino Manager to join our team at Stockton. As a key member of our...

  • Casino Operations Manager

    4 weeks ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom The Rank Group Full time

    About The Rank GroupThe Rank Group is a leading gaming and entertainment company that is committed to delivering exceptional customer experiences across its venues. As a key member of our team, you will play a vital role in driving business growth and excellence in our casinos.Job SummaryWe are seeking a highly motivated and experienced Casino Manager to...

  • Casino Manager

    1 week ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Grosvenor Casinos Full time

    About the RoleWe are seeking a highly skilled and experienced Casino Manager to join our team at Stockton-on-Tees. As a key member of our management team, you will be responsible for driving business growth, delivering exceptional customer experiences, and upholding the principles of safer gambling.Key ResponsibilitiesLead a high-performing team of...

  • Casino Manager

    1 week ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom Grosvenor Casinos Full time

    About the RoleWe are seeking a highly skilled and experienced Casino Manager to join our team at Stockton-on-Tees. As a key member of our management team, you will be responsible for driving business growth, delivering exceptional customer experiences, and upholding the principles of safer gambling.Key ResponsibilitiesLead a high-performing team of...

  • Cleaning Specialist

    3 days ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom The Rank Group Full time

    About the RoleGrosvenor Casino, Stockton is seeking a highly motivated and detail-oriented individual to join our team as a Cleaner. As a key member of our operations team, you will be responsible for maintaining the highest standards of cleanliness and presentation throughout the casino.Key ResponsibilitiesWelcome customers warmly and provide a professional...

  • Cleaning Specialist

    3 days ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom The Rank Group Full time

    About the RoleGrosvenor Casino, Stockton is seeking a highly motivated and detail-oriented individual to join our team as a Cleaner. As a key member of our operations team, you will be responsible for maintaining the highest standards of cleanliness and presentation throughout the casino.Key ResponsibilitiesWelcome customers warmly and provide a professional...

  • Cleaning Specialist

    1 day ago

    Stockton-on-Tees, Stockton-on-Tees, United Kingdom The Rank Group Full time

    About the RoleGrosvenor Casino, Stockton is seeking a highly motivated and detail-oriented Cleaning Specialist to join our team. As a key member of our operations team, you will be responsible for maintaining the highest standards of cleanliness and presentation throughout the casino.Key ResponsibilitiesWelcome customers warmly and provide a professional...