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Administrative Support Specialist

2 months ago

Cambridge, Cambridgeshire, United Kingdom Mountain Healthcare Full time

{"h1": "Role Overview", "p": "At Mountain Healthcare, we are seeking a compassionate and skilled Flexible Administrator/Crisis Worker to join our team at The Ems SARC in Cambridgeshire. This is a unique opportunity to make a difference in the lives of victims of sexual assault, providing dedicated support and care in a dynamic and innovative environment.", "ul": [{"li": "Act as the advocate for patients who attend the centre, empowering them to feel in control and supported during the forensic process and administration."}, {"li": "Provide administrative support to manage patient care pathways and day-to-day service delivery."}, {"li": "Collaborate with the SARC Manager to ensure the smooth running of the centre."}, {"li": "Maintain a high standard of DNA anticontamination between forensic cases."}, {"li": "Liaise closely with stakeholders such as Police, NHSE, ISVA, and Social Services."}], "h2": "Key Responsibilities", "p": "The successful candidate will be responsible for:", "ol": [{"li": "Providing a first point of contact for service users."}, {"li": "Preparing patients and assisting in the collection of forensic evidence."}, {"li": "Supporting the SARC Manager with day-to-day tasks."}, {"li": "Ensuring a high standard of DNA anticontamination is maintained."}, {"li": "Liaising with stakeholders to manage patient pathways."}], "h2": "Essential Skills", "p": "The ideal candidate will possess:", "ul": [{"li": "Good IT skills."}, {"li": "Experience working in a supportive or customer-focused environment."}, {"li": "Knowledge and understanding of Safeguarding Children and Adults."}, {"li": "Knowledge and understanding of Confidentiality."}, {"li": "Experience completing administrative duties."}, {"li": "A UK driving license and access to a vehicle."}, {"li": "Advanced DBS and level 2 Police vetting."}], "h2": "Desirable Skills", "p": "The following skills are desirable:", "ul": [{"li": "Experience working with individuals who may have complex needs."}, {"li": "Experience working with individuals who have experienced sexual assault/violence."}, {"li": "Experience creating and utilizing resources and using distraction techniques."}, {"li": "Project development and outreach."}, {"li": "Training and presentation skills."}], "h2": "About Mountain Healthcare", "p": "At Mountain Healthcare, we are passionate about providing expert patient-centred services. We are a premier partner of NHS England and the police, and our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare, and clinical telephone advice. We are driven by our values of Be Kind and Do the Right Thing, and we strive to provide holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system.", "h2": "Benefits", "p": "We offer a range of benefits, including:", "ul": [{"li": "Enhanced sickness pay scheme."}, {"li": "Enhanced Maternity Pay after 1 year's service."}, {"li": "Well-being programme."}, {"li": "Advanced rota planning for better work-life balance."}, {"li": "6 weeks annual leave."}, {"li": "Pension Scheme."}, {"li": "Bonus Scheme."}, {"li": "Life Assurance."}, {"li": "Employee Assistant Programme."}, {"li": "Long Service/Team of the Month Awards."}, {"li": "A range of accredited and CPD training courses and masterclasses."}, {"li": "Funding for higher education courses after one year's service."}]