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Retail Operations Leader
3 months ago
Become a part of Frasers Group, a premier destination for luxury fashion enthusiasts, featuring an exclusive array of over 200 renowned brands.
At Frasers Group, we represent a harmonious fusion of timeless elegance and modern style, offering a lavish lifestyle that endures. Whether in our sophisticated retail spaces or online, we emphasize a refined sophistication that highlights the brands we proudly showcase.
As we broaden our horizons, we are on the lookout for an outstanding Retail Operations Leader to guide our team.
- Surpass sales objectives and foster ongoing performance enhancement
- Motivate and oversee the team to exceed sales targets
- Demonstrate exemplary conduct on the sales floor to elevate team performance
- Provide consistently exceptional customer service
- Equip team members with essential tools and knowledge for success
- Uphold merchandise presentation in line with directives
- Remain updated on market trends and competitor activities
- Ensure effective execution of documentation, policies, and procedures
- Drive achievement of key performance indicators
- Undertake additional responsibilities as necessary within defined roles
Required Skills and Knowledge:
- Robust client background with a strong network
- Preferred experience in premium retail
- Exceptional skills in people management
- Effective communication, planning, and organizational skills
- Strong analytical abilities for interpreting financial and sales data
- Comprehensive brand awareness and product knowledge
- Familiarity with the local market
Personal Attributes:
- High energy and determination to see projects through
- Confident and assertive demeanor
- Positive and enthusiastic with a proactive approach
- Passionate about fashion retail
- Professional appearance and conduct
- Attuned to fashion trends and consistently well-presented
- Various performance-based bonuses
- Opportunities for development with National Qualifications
- Generous benefits including discounts, rewards, and holiday allowances
