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2 months ago
You will be expected to serve guests' requirements to their satisfaction, efficiently and courteously to the Kanpai standard.
Responsibilities as a Server
- Be exceptionally organized and comfortable working in a busy and fast-paced environment.
- Thrive on sharing your passion for food and wine with the team and our guests.
- Deliver outstanding service to our guests and meet KPIs.
- Obtain knowledge and skills from Restaurant Manager.
- Be a team player, committed, engaged, and respectful.
- Have knowledge on Yakiniku, Wagyu beef, and the full menu offering.
- Partake in training in the cooking technique of Yakiniku.
- Ensure the highest levels of service are consistently provided.
- Ensure all opening and closing duties are completed correctly and to the standard set out.
- Ensure effective and engaging daily briefings before each service.
- Build guest loyalty by constantly building knowledge on restaurants' offerings to provide individual and engaging service at all times.
- Work closely with the Restaurant Manager to help achieve the weekly revenue and profit targets.
- Ensure compliance with all company policies and procedures throughout the venue, including health & safety and food safety procedures.
- Deliver ad-hoc tasks as required by the Senior Management.
Requirements and Skills for a Server
- Have previous experience in a similar setting.
- Must be comfortable working with meat.
- Have previous experience of delivering quality food service along with extensive knowledge and passion for the industry.
- Availability to work nights and weekends.
- Committed to your own personal development.
Benefits for a Server
- Competitive Salary + Service charge/TRONC.
- Paid overtime available.
- Career progression.
- Meals on duty.
- Discount while eating in the restaurant.
- Training programs - internal management on-site training, e-learning, health and safety, food hygiene certificates.
- Uniform provided (Chef Whites & aprons laundered).
- Work with Bright HR, inclusive of benefits such as discounts around selected stores, well-being.
- Membership to code.