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2 months ago


Central London, United Kingdom Kanpai (London) Food & Beverage Management Co., Ltd Full time

You will be expected to serve guests' requirements to their satisfaction, efficiently and courteously to the Kanpai standard.

Responsibilities as a Server

  • Be exceptionally organized and comfortable working in a busy and fast-paced environment.
  • Thrive on sharing your passion for food and wine with the team and our guests.
  • Deliver outstanding service to our guests and meet KPIs.
  • Obtain knowledge and skills from Restaurant Manager.
  • Be a team player, committed, engaged, and respectful.
  • Have knowledge on Yakiniku, Wagyu beef, and the full menu offering.
  • Partake in training in the cooking technique of Yakiniku.
  • Ensure the highest levels of service are consistently provided.
  • Ensure all opening and closing duties are completed correctly and to the standard set out.
  • Ensure effective and engaging daily briefings before each service.
  • Build guest loyalty by constantly building knowledge on restaurants' offerings to provide individual and engaging service at all times.
  • Work closely with the Restaurant Manager to help achieve the weekly revenue and profit targets.
  • Ensure compliance with all company policies and procedures throughout the venue, including health & safety and food safety procedures.
  • Deliver ad-hoc tasks as required by the Senior Management.

Requirements and Skills for a Server

  • Have previous experience in a similar setting.
  • Must be comfortable working with meat.
  • Have previous experience of delivering quality food service along with extensive knowledge and passion for the industry.
  • Availability to work nights and weekends.
  • Committed to your own personal development.

Benefits for a Server

  • Competitive Salary + Service charge/TRONC.
  • Paid overtime available.
  • Career progression.
  • Meals on duty.
  • Discount while eating in the restaurant.
  • Training programs - internal management on-site training, e-learning, health and safety, food hygiene certificates.
  • Uniform provided (Chef Whites & aprons laundered).
  • Work with Bright HR, inclusive of benefits such as discounts around selected stores, well-being.
  • Membership to code.