Server

3 weeks ago


Central London, United Kingdom The Savoy Full time
About the Role

We are seeking a highly skilled and experienced Server to join our team at The Savoy. As a Server, you will be responsible for delivering exceptional service to our guests, ensuring that every dining experience is memorable and enjoyable.

Key Responsibilities
  • Deliver a 5-star service experience to our guests, exceeding their expectations and creating a loyal customer base.
  • Advise guests on our food and beverage offerings, providing expert knowledge and recommendations.
  • Work collaboratively with the team to ensure seamless service delivery, maintaining high standards and attention to detail.
  • Upsell and promote our menu items, increasing revenue and driving business growth.
  • Develop a deep understanding of our menu, ingredients, and preparation methods, enabling you to provide expert advice and recommendations to guests.
Requirements
  • 1-2 years of serving or hosting experience in a luxury hospitality environment.
  • Passion for delivering exceptional service and creating memorable experiences for our guests.
  • Excellent communication and interpersonal skills, with the ability to build rapport with guests and colleagues alike.
  • Ability to work well under pressure, remaining calm and composed in fast-paced and dynamic environments.
  • Flexibility to work a variety of shifts, including weekends and holidays, as required by the hotel's operational needs.
  • Good knowledge of spoken and written English, with the ability to communicate effectively with guests and colleagues.
What We Offer
  • Competitive salary and benefits package, including pension and life assurance.
  • 31 days of holiday, including public holidays, with the option to increase to 33 days after 5 years of service.
  • Cashback scheme for everyday wellbeing and healthcare expenses, including Perkbox.
  • Special rates for Savoy colleagues and their friends and family, as well as discounts across Accor hotels worldwide.
  • Fantastic colleague rates in Fairmont and Raffles hotels worldwide, including friends and family.
  • Free stay at The Savoy after successful completion of probation.
  • 50% discount at our iconic American and Beaufort Bars.
  • 50% discount at our world-famous Afternoon Tea.
  • 50% discount at our spa and florist.
  • 50% discount at Gordon Ramsay's River Restaurant and Savoy Grill.
  • 20% discount at Gordon Ramsay restaurants outside the hotel and restaurant 1890.
  • Laundry services and dry cleaning for uniformed and non-uniformed colleagues.
  • Colleague gym facility and Virgin Active gym membership discount.
  • Seasonal ticket loan for employees to cover the cost of travelling to and from the workplace via modes such as tram, rail, bus or others.
  • Employee assistance programme.
  • Annual optician reimbursements for eye tests and glasses.
  • English language classes.
  • Colleague restaurant.
  • Local F&B, retail and gym discounts.
  • Interfaith prayer room.
  • Wellness room.
  • Cycle to work scheme.

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