Server
3 weeks ago
We are seeking a highly skilled and experienced Server to join our team at The Savoy. As a Server, you will be responsible for delivering exceptional service to our guests, ensuring that every dining experience is memorable and enjoyable.
Key Responsibilities- Deliver a 5-star service experience to our guests, exceeding their expectations and creating a loyal customer base.
- Advise guests on our food and beverage offerings, providing expert knowledge and recommendations.
- Work collaboratively with the team to ensure seamless service delivery, maintaining high standards and attention to detail.
- Upsell and promote our menu items, increasing revenue and driving business growth.
- Develop a deep understanding of our menu, ingredients, and preparation methods, enabling you to provide expert advice and recommendations to guests.
- 1-2 years of serving or hosting experience in a luxury hospitality environment.
- Passion for delivering exceptional service and creating memorable experiences for our guests.
- Excellent communication and interpersonal skills, with the ability to build rapport with guests and colleagues alike.
- Ability to work well under pressure, remaining calm and composed in fast-paced and dynamic environments.
- Flexibility to work a variety of shifts, including weekends and holidays, as required by the hotel's operational needs.
- Good knowledge of spoken and written English, with the ability to communicate effectively with guests and colleagues.
- Competitive salary and benefits package, including pension and life assurance.
- 31 days of holiday, including public holidays, with the option to increase to 33 days after 5 years of service.
- Cashback scheme for everyday wellbeing and healthcare expenses, including Perkbox.
- Special rates for Savoy colleagues and their friends and family, as well as discounts across Accor hotels worldwide.
- Fantastic colleague rates in Fairmont and Raffles hotels worldwide, including friends and family.
- Free stay at The Savoy after successful completion of probation.
- 50% discount at our iconic American and Beaufort Bars.
- 50% discount at our world-famous Afternoon Tea.
- 50% discount at our spa and florist.
- 50% discount at Gordon Ramsay's River Restaurant and Savoy Grill.
- 20% discount at Gordon Ramsay restaurants outside the hotel and restaurant 1890.
- Laundry services and dry cleaning for uniformed and non-uniformed colleagues.
- Colleague gym facility and Virgin Active gym membership discount.
- Seasonal ticket loan for employees to cover the cost of travelling to and from the workplace via modes such as tram, rail, bus or others.
- Employee assistance programme.
- Annual optician reimbursements for eye tests and glasses.
- English language classes.
- Colleague restaurant.
- Local F&B, retail and gym discounts.
- Interfaith prayer room.
- Wellness room.
- Cycle to work scheme.
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