Operative

1 week ago


Coventry, Coventry, United Kingdom Pertemps Coventry Full time
General Operative (Despatch)

Pertemps Coventry is currently recruiting for a General Operative to work within a fast-paced environment, managing various aspects of order processing, despatch, and delivery coordination.

Key Responsibilities:Order Processing:
  • Verify order details, including product quantities and delivery addresses.
Scheduling & Routing:
  • Plan and organise delivery routes for drivers and carriers.
  • Optimise routes to minimise travel time and fuel usage.
  • Efficiently manage multiple deliveries.
Communication:
  • Act as the key contact for drivers, delivery personnel, and transport providers.
  • Provide drivers with delivery instructions, addresses, and any necessary contact details.
Documentation:
  • Prepare and maintain accurate records of despatch activities.
  • Produce delivery manifests, shipping labels, and other related paperwork.
  • Scan completed Works Orders and Certificates of Conformance (CoCs) into relevant folders.
Inventory Management:
  • Monitor stock levels to ensure products are available for delivery.
  • Work with warehouse teams to manage restocking when required.
Health & Safety:
  • Adhere to safety procedures when handling hazardous materials, where applicable.
  • Promote a safe working environment in the despatch and storage areas.
  • Safely operate equipment such as forklifts and pallet trucks.
Problem Solving:
  • Address and resolve delivery delays, route changes, or other logistical issues.
  • Keep customers informed of any delays and provide updated delivery information.
Quality Control:
  • Carry out quality checks on outgoing products to ensure they meet required standards.
  • Report any defects or issues immediately.
Collaboration:
  • Work closely with other departments, including procurement, production, and stores.

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