Service Advisor
2 months ago
**About the Role**
We are seeking an experienced and professional Service Advisor to join our busy Commercial Service Team at HCP Group. As a key member of our team, you will be responsible for preparing jobcards, capturing vehicle issues, managing customer accounts, and promoting additional services.
**Key Responsibilities**
• Prepare jobcards and capture vehicle issues accurately and efficiently
• Manage customer accounts, authorise repairs, and promote additional services to enhance customer satisfaction
• Handle customer enquiries and provide updates on vehicle progress in a timely and professional manner
• Maintain accurate service records and invoices to ensure seamless operations
• Ensure a high standard of organisation and safety in the reception area, adhering to HCP Group's standards
**What We Offer**
• Competitive basic salary of £28,000 to £30,000, with an opportunity to earn up to £34,000 in OTE
• 40 hours per week, Monday to Friday, 8:00 am - 5:00 pm, plus 1 in 3 Saturdays, 7:00 am - 12:00 noon, paid at time and a half
**Ideal Candidate**
We are looking for a candidate with strong attention to detail, excellent customer service skills, and the ability to multitask in a fast-paced environment. If you are a motivated and organised individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.
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