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Operational Support Lead
2 months ago
We are seeking an experienced and skilled Operational Support Lead to join our team at Brighton and Hove Federation (B&HF). As a key member of our operational team, you will play a vital role in supporting the management of our services, ensuring the smooth delivery of our EA and Practice Support services.
Main Responsibilities- Manage the day-to-day delivery of EA and Practice Support services, working closely with our team to ensure timely and accurate provision of performance information and weekly reporting.
- Responsible for workforce planning, forecasting, and development, ensuring that our services are adequately staffed and equipped to meet the needs of our patients and partners.
- Support the governance and quality assurance of our services, ensuring that we maintain high standards of quality, safety, and efficiency.
- Provide administrative support to assist with the development and management of new processes and systems, ensuring that our services are aligned with the latest best practices and regulations.
- Collaborate with our partners and stakeholders to ensure that our services meet the needs of our patients and partners, and that we are working effectively to improve patient outcomes and experience.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with our team, partners, and stakeholders.
- Proven experience of managing teams and delivering high standards of performance, with a track record of successfully developing and implementing projects.
- Strong analytical and problem-solving skills, with the ability to identify and mitigate risks to service delivery.
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Flexibility to work outside core office hours, including weekends and evenings, as required.
We offer a competitive salary of £33,000 per annum, depending on experience, and a range of benefits, including a full UK driving license and the opportunity to work in a dynamic and supportive team environment.
Please note that this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
