Retail Store Operations Lead
6 days ago
About the Role
We're seeking a highly skilled Trading Support Manager to join our store leadership team in Brighton. As a key member of our team, you'll be responsible for delivering exceptional customer service and supporting store operations.
Key Responsibilities
- Support customer operations and store processes
- Lead by example and encourage colleagues to deliver exceptional standards
- Welcome new ways of doing things and support colleagues in adopting new processes and procedures
- Focus on customer service and lead by example to ensure customers have the best experience possible
- Deliver great performance and encourage colleagues to do the same
Requirements
- Believe in collaboration and making the right decisions for colleagues and customers
- Be a confident communicator and comfortable with in-store technology
- Be self-driven and keen to learn new things, offering leadership support to the wider store team
- Be agile and able to deploy resources where they're needed
What We Offer
- A clear induction and orientation, alongside a training plan tailored to your needs
- Opportunities for career development and progression, including the chance to step up into a store management role with Argos or Sainsbury's
- A great range of benefits, including a discount card, free food and hot drinks, generous holiday entitlement, and more
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