Retail Store Operations Lead

6 days ago


Brighton, Brighton and Hove, United Kingdom Sainsbury's Full time

About the Role

We're seeking a highly skilled Trading Support Manager to join our store leadership team in Brighton. As a key member of our team, you'll be responsible for delivering exceptional customer service and supporting store operations.

Key Responsibilities

  • Support customer operations and store processes
  • Lead by example and encourage colleagues to deliver exceptional standards
  • Welcome new ways of doing things and support colleagues in adopting new processes and procedures
  • Focus on customer service and lead by example to ensure customers have the best experience possible
  • Deliver great performance and encourage colleagues to do the same

Requirements

  • Believe in collaboration and making the right decisions for colleagues and customers
  • Be a confident communicator and comfortable with in-store technology
  • Be self-driven and keen to learn new things, offering leadership support to the wider store team
  • Be agile and able to deploy resources where they're needed

What We Offer

  • A clear induction and orientation, alongside a training plan tailored to your needs
  • Opportunities for career development and progression, including the chance to step up into a store management role with Argos or Sainsbury's
  • A great range of benefits, including a discount card, free food and hot drinks, generous holiday entitlement, and more


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