Full Time Supervisor

4 weeks ago

South Normanton, United Kingdom PVH Full time
Job Title: Full Time Supervisor

At PVH, we are seeking a highly motivated and experienced Full Time Supervisor to join our team. As a Full Time Supervisor, you will play a key role in achieving our store standards, leading by example, embracing our entrepreneurial spirit, and inspiring your teams through your passion and belief in our brands.

Responsibilities:
  • Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales, and profit.
  • Support the management team in managing all personnel, product, and merchandising functions, business processes, and results for the store.
  • Participate in weekly management meetings and other staff meetings.
  • Clearly communicate to staff all marketing and sales promotions.
  • Drive shop floor sales and exceed store targets through motivating the team to achieve these goals, while offering our customers an exemplary store journey.
  • Consistently foster a positive store experience by treating all customers and colleagues in a fair and consistent manner.
  • Support the team in delivering the business strategy, and ensuring everyone has received consistent training on product knowledge and store maintenance.
  • Achieve company standards/goals for personal sales results: sales vs budgets, sales per hour, and units per transaction.
  • Perform manager-on-duty functions, manage store opening/closing functions, and the sales floor.
  • Focus staff on the importance of quality relationships with internal and external customers.
  • Ensure staff accountability of building a repeat customer base by providing all customers with unparalleled spirited service.
  • Ensure "door to floor" best practices with visual merchandising directives for sales floor and back room are being executed; continually review these to ensure they are consistent.
  • Work with the management team to build a talent pool for key positions, including possible successors.
Requirements:
  • You'll have a previous track record of supervisory or specialist roles within a premium or luxury brand.
  • You'll have previous people management experience with the ability to resolve conflict and unproductive disagreements.
  • You'll be an effective communicator with the ability to build relationships with ease.
  • You'll be a team player who recognizes and celebrates the contributions and achievements of others.
  • You'll be confident in giving feedback that promotes positive behavioral change.
  • You will work well with change, being able to quickly adapt and work with pace.
  • You will be energetic and authentic, showing a clear presence on the shop floor.
  • You'll approach all issues with a 'can do' approach and act with initiative to find in-store solutions.

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