Operations Manager

4 days ago

Crick, Monmouthshire, United Kingdom Ingram Micro Full time
Operations Manager Job Description

Job Summary: We are seeking an experienced Operations Manager to lead our Crick warehouse team in the UK. As a key member of our Operational Management team, you will be responsible for managing a team of 5-10 direct reports and approximately 45 associates/temps performing warehousing services for our core go-to-market verticals in Technology Solutions.

Key Responsibilities:

  • Translate the Ingram Micro Technology Solutions Operations annual objectives to the Line managers/supervisors of daily warehousing operations departments.
  • Accountable for the management of multiple operational areas / activities and associated results, including all related labour agencies.
  • Ensure robust operational planning, control and monitoring of all team member performances leading to an improvement in accuracy and productivity.
  • Ensure that all local and global KPI's are met in full – both service and productivity.
  • Support the Head of Operations in developing plans and executing strategic improvements of all operations systems including WMS, ERP and integration into TMS.
  • Support in development and execution of warehousing Opex budgets, including capital and operational expenses.
  • Work collaboratively with Ingram Micro business team, transportation, sales, customer support, finance, IS and IT, purchasing, strategic sourcing and engineering to ensure alignment supports an accelerated transformation to achieve exponential improvement in warehousing services, costs, and solutions.
  • Ensure a continuous improvement LEAN / Operational Excellence culture throughout the distribution centre maximising efficiency.
  • Work with and train others as appropriate to create, capture, organise and store process knowledge, in a manner that supports effective and efficient retrieval and re-use.
  • Ensure a safe and secure environment across all areas of the distribution centre in line with current Health and Safety guidelines and 5S Culture.
  • Support the operational management team as needed in all areas of the business.
  • Own individual projects with defined timelines.

Requirements:

  • Extensive experience managing a team in FMCG environment at Operations Manager level.
  • Proven track record of successful management and accomplishments implementing productivity improvement and cost reduction initiatives.
  • Highly proficient in the use of Microsoft Office, including Visio, Word, Excel, Outlook, and PowerPoint.
  • Strong bias for action, can communicate vision clearly and be a driver of change.
  • In depth understanding of ERP / WMS / MHS systems.
  • Have thorough knowledge of supply chain management and an understanding of warehouse procedures, including storing goods, dispatching orders, and receiving and returns.

About Us:

Ingram Micro is the global leader in technology and supply chain services with an extensive array of resources to drive market and customer growth, while bringing unique insights that enable businesses to realise the promise of technologyTM.

We enable our partners and vendors to operate more efficiently and successfully in the markets they serve, and we are proud to be associated with names such as Microsoft, Apple, Cisco, Hewlett–Packard and Lenovo.

We have a vast global infrastructure and focus on cloud, mobility, supply chain and technology solutions, enabling business partners to operate more efficiently and successfully in the markets they serve.

No other company delivers as broad and deep a spectrum of technology and supply chain services to businesses around the world.

But none of this is achievable without great people, with a complete customer focus.

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