Site Operations Manager
1 week ago
An exceptional opportunity to work as a core member of the Senior Management Team leading service delivery to meet key performance indicators in customer service, QHSE, commercial performance, and operational efficiency.
Key Responsibilities:- Ensure the UK side of the operation is ready and competent to deliver fire, medical, and security services, 24 hours a day, in normal state, surge periods, and during emergency scenarios.
- Develop and implement strategies to improve operational efficiency and customer service.
- Manage multiple, complex workstreams to tight deadlines under pressure in major emergency scenarios.
- Effective communication skills, able to influence and communicate with others at all levels.
- Ability to work within limited supervision; to make decisions and use own initiative and to maintain high standards of self and others.
- Ensure high levels of data protection and security at all times.
- Demonstrable experience working at senior level in, and strong working knowledge of UK fire, medical, and security standards, regulations, and legislation.
- Strong commercial understanding, including previous experience running a commercial contract/s.
- Qualified, customer-focused business leader educated to a minimum of degree level and with strategic vision to develop and support business objectives.
- Ability to demonstrate strong IT skills including Excel and reporting.
- Excellent listening skills.
- Good management, organisational, and interpersonal skills.
- Ability to deal with sensitive and confidential matters as necessary.
- Annual Salary: £75,000 per annum.
- Non-contractual Incentive Scheme Target 5.0% Maximum 10% (Payment Bonus is paid in March for the previous year's performance).
- Annual Leave Entitlement: 26 days plus 8 public holidays.
- Pension: Employer contribution 7.5%, Employee contribution 2.5%.
- Working hours: 42 hours per week. Monday-Friday.
- Private Medical Cover: Currently placed with AVIVA. As a member of the SMT the company will provide up to Family cover, if required.
- Death in Service Cover: 4 x Annual salary.
- Group Income Protection Scheme.
- Cycle to Work Scheme.
- Benefit Hub - Cash Discount Site.
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