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Health Services Coordinator

2 months ago


United Kingdom Capita Health Assessment Advisory Service Full time
About the Role

Capita Health Assessment Advisory Service is seeking a skilled and compassionate Healthcare Specialist to join our team. As a Clinical Assessment Professional, you will play a vital role in conducting initial reviews, paper-based, face-to-face, video or telephone assessments to evaluate how a customer's health condition or disability affects their day-to-day life.

Key Responsibilities:

  • Conduct thorough assessments to gather evidence and information about a customer's health condition or disability
  • Develop and maintain accurate and comprehensive reports to support decision-making
  • Collaborate with colleagues and stakeholders to ensure seamless service delivery
  • Stay up-to-date with relevant policies, procedures, and guidelines to ensure compliance and quality
  • Participate in ongoing training and professional development to enhance skills and knowledge

Requirements:

  • One year's post-registration experience as a nurse, occupational therapist, physiotherapist, or paramedic
  • Fully registered with a relevant UK regulatory body (NMC, HCPC, or other), without restriction or conditions, and with a valid PIN
  • Excellent observational and communication skills, with the ability to listen, empathize, and dig deeper
  • The ability to work quickly, producing reports in a timely manner and hitting targets
  • Solid experience with using IT and Microsoft Office, as well as remotely accessing systems
  • A current valid driving license or access to a form of transport to attend your nearest consultation center

What We Offer:

  • A competitive basic salary of £38,500 plus up to 5% training bonus, rising to £39,900 on achievement of remote approved status plus up to 10% bonus. On achievement of face-to-face delivery, your salary will increase to £41,500 plus up to 10% bonus
  • 25 days' holiday (rising to 27 after 5 years) with the opportunity to buy extra leave
  • Annual professional registration fee reimbursed and supported revalidation
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Company-matched pension, life assurance, a cycle-to-work scheme, 15 weeks' fully paid maternity, adoption, and shared parental leave, paternity pay of two weeks, and plenty more
  • Opportunity to purchase discounted benefits designed to suit your lifestyle – from discounts on retail and socializing, to health and wellbeing, travel, and technology
  • Refer a friend reward scheme
  • Access to the Headspace app for you and up to 5 family or friends
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform