Construction Claims Specialist

6 days ago


Leicester, Leicester, United Kingdom IPS Group Full time
About the Role

We are seeking a highly skilled Construction Claims Technician to join our team at IPS Group. As a key member of our claims team, you will be responsible for investigating, examining, negotiating, and settling credit insurance claims related to the construction sector.

Key Responsibilities
  • Examine and assess claims submitted, including settlements within agreed authority schedules and specified timescales.
  • Set up, review, and pay claims using bespoke IT systems.
  • Record and monitor insolvency dates that form the claim event.
  • Assess opportunities to mitigate losses and follow up with ongoing communication.
  • Analytically assess claims, applying judgment to uncertified applications and final accounts.
  • Calculate reserves and input them into the claims system.
  • Confirm insolvency events, collect loss information, and record it.
  • Liaise with Insolvency Practitioners and external stakeholders.
  • Identify fraudulent claims.
  • Attend creditors' meetings, assist with proofs of debt and proxies, and follow up on dividends.
  • Report potential large losses and communicate concerns to Risk/Underwriters.
  • Handle general queries related to claims procedures and coverage.
  • Maintain claims documentation in a paperless filing system.
  • Liaise with underwriters and advise policyholders on claims procedures and coverage.
  • Manage client and broker relationships as required.
  • Actively seek better ways to perform tasks and ensure a professional and fair approach at all times.
Requirements
  • Experience in the construction industry.
  • Strong written and verbal communication skills with a confident telephone manner.
  • Proficiency in Word, Excel, and other Microsoft applications.
  • Ability to assess complex matters and report succinctly.
  • Flexible, proactive attitude and team player.
  • Commercial awareness and ability to work on own initiative.
  • Attention to detail and willingness to learn and challenge norms.
Desirable Qualifications
  • Degree/BTEC/professional qualification in a construction-related subject.
  • Accountancy or surveying experience within a construction company.
  • Membership in the Institute of Credit Management (ICM) or Chartered Insurance Institute (CII), or working towards qualification.
  • Experience in Credit Management, Accounts Receivable, or Accounts Payable.
  • Degree in an analytical subject (e.g., economics, law, history).
What We Offer
  • Hybrid working options
  • Non-contributory pension
  • Funded private healthcare
  • 25 days holiday (plus bank holidays)
  • Wellbeing allowance
  • Free parking

This role offers a competitive salary and an attractive employee benefits package. Join a dynamic organization experiencing rapid growth, and be part of a professional team with opportunities for development and progression.



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