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Store Operations Leader

3 months ago

Rugby, Warwickshire, United Kingdom BT Group Full time

Elevate Your Career.

As a Store Operations Leader at BT Group, you will be responsible for making impactful decisions that enhance both the customer experience and team performance. Your role will involve nurturing a vibrant atmosphere that attracts both customers and top talent. By fostering a supportive and engaging environment, you will empower your team to deliver exceptional service and ensure our store remains a leader in the retail sector.

Key Responsibilities:

· Identify and capitalize on emerging retail trends

· Inspire, motivate, and develop a skilled team

· Cultivate a high-performance culture centered on key performance indicators

· Create a welcoming and customer-centric shopping experience

· Collaborate with regional leadership to establish long-term growth strategies

Ideal Candidate:

· Proven track record of effective leadership

· History of driving strong commercial outcomes and customer satisfaction

· Self-driven and proactive in approach

· Skilled in building relationships and fostering collaboration

· Strong coaching and development capabilities

· Ability to implement and execute strategic plans

Additional Qualifications:

· Experience in managing change initiatives

· Willingness to travel within the local area

· Background in store management is a plus

Benefits:

· Opportunities for career advancement within retail and beyond through our internal development programs

· Competitive salary structure

· Potential for performance-based earnings growth

· Comprehensive healthcare and employee share plans

· Generous employee discounts on mobile packages

· 25 days of annual leave with options to purchase additional days

· Opportunities to win exclusive prizes and experiences

· Access to BT TV and entertainment memberships

About BT Group

At BT Group, our people are the cornerstone of our success. We pride ourselves on delivering outstanding service and maintaining a top-tier network that connects our customers. Our commitment to creating an energizing workplace fosters a culture where diversity is celebrated, and every employee can thrive. We welcome applicants from all backgrounds, recognizing that varied perspectives enrich our organization.

Join us in shaping the future of retail.