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Technical Support Specialist

2 months ago

Fleet, Hampshire, United Kingdom MySoft Ltd Full time
Job Overview

Position Title: Software Support Consultant

Work Arrangement: Hybrid

Compensation: Competitive salary based on experience

Employment Type: Full-time, Permanent

At MySoft Ltd, we are dedicated to empowering our clients to realize their business capabilities through Sage X3 Enterprise Resource Planning software. As the longest-established Sage X3 partner in the UK, we boast over 375 years of collective experience in sales, implementation, and support of ERP solutions.

Our mission is to provide exceptional service and expertise, ensuring that our customers can maximize the value of their software investments. We are looking for a skilled Software Support Consultant who can contribute to our commitment to excellence.

Key Responsibilities:

  • Provide expert support and guidance to clients using Sage X3 software.
  • Assist in troubleshooting and resolving software-related issues.
  • Collaborate with clients to understand their business needs and offer tailored solutions.
  • Maintain up-to-date knowledge of software updates and enhancements.
  • Deliver training and support to ensure effective software utilization.

Qualifications:

  • Proven experience in software support or a related field.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Familiarity with ERP systems, particularly Sage X3, is advantageous.

We are committed to fostering a supportive and dynamic work environment where your skills can flourish.