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Community Engagement Officer

2 months ago

Hampshire, United Kingdom Skilled Careers Full time
Position Title: Resident Liaison Officer

Employment Type: Permanent

Location: Southampton

Salary: Up to £38,000 + Car Allowance + Fuel Card + Benefits Package

Requirements: Must possess a Full Driving License and Vehicle

Skilled Careers is collaborating with a prominent main contractor renowned for over 25 years of excellence in the construction sector. This organization fosters a nurturing and successful work atmosphere, prioritizing individual development.

We are seeking a dedicated Resident Liaison Officer (RLO) to become an integral part of our construction division on a permanent basis. In this role, you will serve as the primary contact for residents, ensuring exceptional customer service and adherence to project timelines.


Key Responsibilities:
  • Scheduling appointments and managing resident interactions effectively.
  • Addressing resident concerns and complaints with professionalism and promptness.
  • Maintaining accurate property records and conducting satisfaction surveys.
  • Facilitating seamless communication among all stakeholders involved in the project.
  • Proactively working to minimize disruptions for residents and fostering positive relationships.

Essential Qualifications:
  • A minimum of 1-2 years of experience as a Resident Liaison Officer (RLO) is required.
  • Knowledge of occupied refurbishment processes is preferred.
  • Strong understanding of health and safety regulations.
  • Excellent communication skills with a collaborative mindset.
  • Proficiency in IT and adaptability to on-site operations.
  • Ability to work independently as well as part of a team.
  • Strong interpersonal skills and a proactive approach.
  • Ambitious, innovative, and self-motivated.
  • Valid driving license.

If you believe this role aligns with your career aspirations, we encourage you to submit your application through the appropriate channels.