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Beauty Advisors

2 months ago

Leeds, Leeds, United Kingdom The Boots Company PLC Full time

About the Role

We are seeking highly motivated and customer-focused individuals to join our team as Beauty Advisors. As a Beauty Advisor, you will play a key role in providing exceptional customer service and promoting our range of skincare and beauty products.

Key Responsibilities

  • Customer Service
    • Build strong relationships with customers and provide personalized consultations to meet their skincare and beauty needs.
    • Respond to customer inquiries and resolve any issues in a professional and courteous manner.
  • Sales and Merchandising
    • Meet sales targets and promote our products to customers.
    • Ensure the counter is well-presented and visually appealing to showcase our products.
  • Product Knowledge
    • Stay up-to-date with the latest skincare and beauty trends and products.
    • Share knowledge and tips with colleagues to create a supportive and collaborative working environment.
  • Teamwork and Communication
    • Work effectively as part of a team to achieve sales targets and provide excellent customer service.
    • Communicate effectively with colleagues and management to ensure seamless day-to-day operations.

Requirements

  • Customer Service Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and adapt to changing situations.
  • Product Knowledge
    • Knowledge of skincare and beauty products and trends.
    • Ability to learn and stay up-to-date with new products and technologies.
  • Teamwork and Communication
    • Ability to work effectively as part of a team.
    • Excellent communication and interpersonal skills.

What We Offer

  • Competitive Salary and Benefits
    • Generous employee discount on our products.
    • Holiday entitlement that increases with length of service.
    • Discretionary annual bonus scheme.
  • Training and Development
    • Opportunities for career development and progression.
    • Training and development programs to enhance product knowledge and skills.
  • Work-Life Balance
    • Flexible working arrangements to suit individual needs.
    • Opportunities for career development and progression.