Customer Service Representative

4 weeks ago


Elland, Calderdale, United Kingdom Calor Gas Limited Full time
{"title": "Customer Service Representative", "content": "About the Role

At Calor Gas Limited, we're seeking a skilled Customer Service Representative to join our Contact Centre team. As a key member of our team, you'll be responsible for delivering exceptional customer service, ensuring every interaction leaves a lasting impression.

As a Customer Service Representative, you'll be the face of our company, providing friendly and helpful support to our customers. You'll be the first point of contact for customers, answering their queries, resolving issues, and providing solutions to their problems.

We're looking for someone who is passionate about delivering outstanding customer service, has strong communication skills, and can thrive in a fast-paced environment. If you're a team player who is committed to exceeding customer expectations, we'd love to hear from you.

About You
  • A genuine passion for providing outstanding customer service
  • Strong IT skills
  • Exceptional communication skills, both verbal and written
  • A customer-first mentality and a commitment to exceeding expectations
  • Ability to thrive in a fast-paced environment while maintaining attention to detail
What We Offer
  • 25 days annual leave
  • Holiday Purchase Scheme
  • Private medical insurance (single cover)
  • Company pension scheme (Salary sacrifice - single matched contributions to 4.5% for first 2 years, up to 7.5% after 2 years)
  • Overtime is available
  • Onsite canteen
  • Free onsite parking
  • Discounts/Cashback/Offers from major retailers

For a full list of our benefits, please visit: https://about-us/careers

", "format": "

At Calor Gas Limited, we're seeking a skilled Customer Service Representative to join our Contact Centre team. As a key member of our team, you'll be responsible for delivering exceptional customer service, ensuring every interaction leaves a lasting impression.

As a Customer Service Representative, you'll be the face of our company, providing friendly and helpful support to our customers. You'll be the first point of contact for customers, answering their queries, resolving issues, and providing solutions to their problems.

We're looking for someone who is passionate about delivering outstanding customer service, has strong communication skills, and can thrive in a fast-paced environment. If you're a team player who is committed to exceeding customer expectations, we'd love to hear from you.

As a Customer Service Representative, you'll have the opportunity to work in a dynamic and supportive team environment, where you'll be empowered to make a real difference in the lives of our customers.

We're committed to providing our employees with the training and support they need to succeed in their roles. You'll have access to ongoing training and development opportunities, as well as a comprehensive benefits package that includes 25 days annual leave, a holiday purchase scheme, and private medical insurance.

If you're passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we'd love to hear from you.

", "lang_code": "en"}

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