IT Field Support Specialist
7 days ago
Job Summary:
Aspect Resources is seeking a highly skilled and experienced IT Field Support Specialist to join our team. As a Field Support Specialist, you will be responsible for providing technical support and maintenance services to our clients across the South West Region.
Key Responsibilities:
- Install and Upgrade Equipment: Install and upgrade network devices, desktops, peripherals, and VCT builds to ensure seamless operation.
- Incident Resolution: Diagnose and resolve technical incidents and problems in a timely and efficient manner.
- Second/Third Line Support: Provide second/third line support for installed networks, desktops, mobile devices, and peripherals.
- Configuration Management: Maintain configuration management information and update processes and training materials as required.
- Collaboration: Work collaboratively with other teams across the Organisation to ensure effective communication and problem-solving.
Requirements:
- Technical Expertise: Proven technical expertise in network infrastructure, desktop support, and peripheral maintenance.
- Communication Skills: Excellent communication and interpersonal skills to effectively interact with clients and colleagues.
- Problem-Solving Skills: Strong problem-solving skills to diagnose and resolve technical issues.
- Security Clearance: Possess a valid DV security clearance and UK nationality.
What We Offer:
- Competitive Rate: A competitive daily rate of £300 (Umbrella) MAX.
- Duration: A minimum duration of 31.25 days.
- Opportunities: Opportunities for professional growth and development in a dynamic and challenging environment.
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