Business Operations Assistant
2 months ago
Tersus Consultancy is seeking a highly organized and detail-oriented Commercial Administrator to support our Head of Region with day-to-day administrative tasks.
Key Responsibilities- Provide exceptional administrative support to our commercial team, ensuring seamless operations and efficient workflow.
- Manage multiple key contracts, ensuring timely completion and successful outcomes.
- Oversee our CRM system, crafting quotes and managing data with precision and accuracy.
- Assist in creating commercial documents, including contracts, proposals, and quotations, that meet our high standards.
- Serve as the primary point of contact for clients, handling inquiries, accepting work orders, and providing regular project updates.
- Navigate client portals and third-party systems with ease, ensuring data is accurately managed and uploaded.
- Address customer inquiries and concerns promptly, resolving issues efficiently and effectively.
- Monitor and track commercial projects, ensuring deadlines are met and deliverables exceed expectations.
- Collaborate with internal teams to maintain open communication and streamlined workflows.
- Previous experience in an administrative or customer support role.
- Excellent communication and interpersonal skills.
- Proficiency in the Microsoft Office Suite (Word, Excel, Outlook).
- Exceptional organizational and time-management skills.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- 10 extra paid days leave for Reservists and Cadet Force Adult Volunteers to attend their annual training.
- Life Insurance offered after 6-month service.
- Enhanced Sickness, Bereavement, Maternity and Paternity pay.
- Employee Assistance Programme for all personal concerns, finance, home, etc.
- Up to 5 paid counselling sessions.
- Pension salary sacrifice scheme resulting in National Insurance savings.
- Annual pay reviews.
- Accredited mental health first aiders available for confidential help and support.
- Access to our benefits platform for discounts on shopping, financial wellbeing advice, gym memberships, tech benefits, cycle to work, and many more.
- Free Mortgage Advice.
- Referral bonus payments of £2000 for every successful asbestos surveyor.
- Length of Service awards at key milestones starting at 5 years.
- Lots of progression and development opportunities.
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