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Healthcare Support Worker

2 months ago

Bridgend, Bridgend county borough, United Kingdom Swansea Bay University Health Board Full time
Job Overview

We are seeking a motivated and enthusiastic Healthcare Support Worker to join our team at Swansea Bay University Health Board. As a key member of our care team, you will provide high-quality, person-centred care to individuals with learning disabilities, working closely with qualified nursing staff to contribute to the care and development of those accessing continuing healthcare.

Main Duties

The successful candidate will be required to work as part of a seven-day service, which includes weekend, nights, and bank holidays. You will promote equality for all service users through anti-discriminatory practice, supporting individuals' rights, choices, beliefs, and identity, and by supporting individuals through effective communication.

Working for Swansea Bay University Health Board

We believe staff are our best asset and want you to be happy and confident about starting your career here. As one of the biggest healthcare groups in the UK, we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

Person Specification
  • Minimum of QCF Level 3 (formerly NVQ Level 3) in Health or willingness to complete in agreed timeframe
  • Evidence of maintaining personal development
  • Demonstrates an understanding of the scope of the role in the context of the nursing team
  • Knowledge and understanding of the Code of Conduct for Healthcare Support Workers in Wales
  • Knowledge of the fundamentals aspects of care and the importance of the promotion of health and wellbeing
  • Understanding of basic physiology, e.g. normal vital signs, fluid balance, nutritional requirements
  • Understanding of the principles of confidentiality
  • Understanding of the principles of consent prior to undertaking care
  • Understanding of the principles of Safeguarding adults/children to keep patients within their care safe
  • Understanding of when to seek advice and escalate to the appropriate registered professional for expert help and advice
  • Understanding of the Health Board's Values and Behaviour Framework
Desirable Criteria
  • Qualification Credit Framework – QCF Level 3 (formerly NVQ Level 3)
  • Evidence attendance at courses / study days pertinent to speciality
  • Understanding of caring for individuals with particular conditions; for example dementia, mental illness, learning disabilities relevant to area of practice
  • Evidence of competence assessment in administration of Buccal Midazolam
Experience
  • Significant experience of working as a Healthcare Assistant
Aptitude & Abilities
  • Caring, compassionate attitude to patients and clients
  • Able to communicate effectively with patients/relatives and carers and all members of the multi-disciplinary team
  • Able to undertake specific procedures involving physical skills commensurate with practice area e.g. recording of vital signs, venepuncture
  • Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team.
  • Able to organise self and others to achieve delegated task
  • Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety
  • Ability to deal with non-routine and unpredictable nature of the workload, prioritise workload and individual patient contact
Values
  • Shows empathy and compassion towards others – a natural disposition to put yourself in someone else's shoes. Sees and treats others as individuals (patient, families, colleagues) and treats people with dignity and respect.
  • Shows resilience, adaptability and flexible approach as situations arise and positivity when times are tough.
  • Motivated to use initiative to recognise problems and seek solutions whilst understanding the importance of empowering and enabling others (patients, families, colleagues).
  • Friendly and helpful disposition, awareness of how our own and others' behaviours impact on people's experiences and the organisation's reputation.
  • Willing to seek out learning, give and accept constructive feedback and committed to continuous improvement.
Other
  • Able to participate with a rotating shift pattern.
  • Excellent timekeeping and a flexible approach to work
  • Committed work attitude