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General Manager

2 months ago


Cleethorpes, North East Lincolnshire, United Kingdom Marstons PLC Full time
About the Role

We are seeking an experienced General Manager to lead our team at the Trawlerman pub in Cleethorpes. As a key member of our senior team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Lead and manage a high-performing team to deliver exceptional customer experiences and drive sales growth.
  • Develop and implement business strategies to improve sales, profitability, and customer satisfaction.
  • Manage all aspects of the pub, including food, beverage, and accommodation services.
  • Build strong relationships with local suppliers, partners, and stakeholders to drive business growth.
  • Monitor and control costs, ensuring the pub operates within budget and achieves financial targets.
What We Offer

As a General Manager at Marston's, you will enjoy a competitive salary, bonus, and benefits package, including access to a pension plan, private healthcare, and on-site accommodation. You will also receive comprehensive training and development opportunities to help you succeed in your role.

About the Pub

The Trawlerman is a seasonal, community pub located in the heart of Cleethorpes. With a strong reputation for excellent food and drink, we are well-positioned to attract a loyal customer base. As General Manager, you will have the opportunity to develop and implement new initiatives to drive sales growth and improve customer satisfaction.

Requirements
  • Proven experience as a General Manager or in a similar leadership role.
  • Strong business acumen and ability to drive sales growth and profitability.
  • Excellent leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
  • Knowledge of the hospitality industry and experience of managing a seasonal business would be an advantage.