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Housing Support Coordinator
2 months ago
We are seeking a highly skilled and dedicated individual to join our team as a Service Delivery Manager at Orwell Housing Association. As a key member of our staff, you will play a vital role in ensuring the delivery of high-quality support services to our service users.
Key Responsibilities- Lead on the delivery of a strengths-based support service, placing our customers at the centre of all that we do.
- Promote a culture of excellence and continuous improvement through robust quality assurance and reflective practice.
- Deliver a robust housing management service, ensuring maximising of income and good budgetary control.
- Lead on the delivery of a safe environment that adheres to all health and safety legislation and embeds safe processes and policies.
- Lead on local collaboration within your local area and ensure the widest partnership working to enhance and support our service delivery.
- Inspire and motivate your team through robust support and coaching, reflective practice, training, and development.
- Leadership qualification or willingness to gain a qualification in the Orwell Academy.
- GCSE Maths and English (grades A-C / 9-4 or equivalent).
- A full driving licence is essential.
- 22 days annual leave (pro rata) plus bank holidays.
- Retail discounts via our rewards platform.
- Reward and recognition awards.
- Free DBS checks, Hepatitis and Flu vaccination.
- Cashback Health plan.
- Access to Blue Light Card – membership fees apply.
- Ongoing training and development & opportunities to progress in your role through the Orwell Academy.
- Wellbeing programme.
