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Technical Support Specialist

2 months ago


Blackpool, Blackpool, United Kingdom Bridgewater Resources UK Full time

Job Summary

Bridgewater Resources UK is seeking a skilled Technical Support Specialist to join their team in Blackpool. As a Technical Support Specialist, you will play a crucial role in providing exceptional customer support and technical expertise to clients.

Key Responsibilities

  • Provide in-depth technical support to clients via various communication channels
  • Offer guidance on product configuration and setup to ensure seamless integration
  • Assist clients in adapting to new products and technologies
  • Efficiently diagnose and resolve technical issues
  • Develop tailored solutions to meet client requirements

Benefits

  • A competitive salary range of £28,000 - £33,000 (dependent on experience)
  • Annual uncapped bonus scheme
  • Optional membership of the company pension scheme
  • 25 days annual leave allowance
  • Standard working hours: 09:00-17:30 (Monday to Thursday), 09:00-17:00 (Friday)

Requirements

  • Background in CCTV or IT Networking
  • Excellent communication and computer skills
  • Able to learn new concepts quickly