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Lead Clinical Support Specialist
3 months ago
Job Overview
Are you ready to make a significant impact on our patients' healthcare journey? If you possess the dedication and compassion required for this role, we invite you to explore this opportunity.
Attending a medical appointment can be overwhelming for patients, and your presence can transform their experience.
Our Outpatients department is seeking an individual who is empathetic, driven, and eager to embrace new challenges daily. You will acquire a wide range of skills and knowledge, demonstrating a meticulous attention to detail.
This is a rare opportunity to join our team as a Senior Health Care Assistant. You will receive comprehensive training and support, along with an orientation to help you integrate seamlessly into the team and advance your career.
Key Responsibilities
As a vital member of our well-organized team, you will provide exceptional care to patients during their outpatient visits, ensuring they receive the highest standard of service.
In your role as a Senior Health Care Assistant, you will assist qualified nursing staff in delivering top-notch care to our patients. You will be an integral part of the multidisciplinary team, contributing to patient care, assessment, and treatment.
Our department prioritizes quality care, and we are committed to fostering a positive patient experience. We are looking for new team members who share our dedication to teaching and supporting staff.
Your responsibilities will span various Outpatient areas, including Main Outpatients, Chest Clinic, Brock Assessment Unit, and Mellor Suite. You may also be required to provide coverage at other locations as needed.
Working with Us
Our organization is comprised of 10,000 dedicated individuals striving to deliver exceptional services to our patients. Regardless of your role, you play a crucial part in caring for 370,000 individuals in our community and providing specialized care to 1.5 million people across the region.
Joining our team offers you the chance to gain valuable knowledge and take pride in knowing that your contributions genuinely make a difference in supporting our patients and staff, ensuring we continue to thrive and provide outstanding healthcare.
You will have access to diverse development opportunities, learn new skills, connect with wonderful colleagues, and engage in experiences that will enhance your career path.
You will have the chance to make a meaningful impact, be encouraged to think creatively, and help innovate improvements. Your role is essential, and something to take pride in, as we center our efforts around patient care.
Detailed Job Description and Main Responsibilities
Your duties will include, but are not limited to:
- Delivering high-quality personalized care in line with established local and national standards.
- Assisting with the movement and handling of patients.
- Collecting samples from patients for testing or dispatch, such as urine, sputum, feces, MRSA swabs, and blood sugars.
- Supporting patients in meeting their nutritional needs according to their individual care plans.
- Gaining proficiency in performing ECGs, blood draws, and other relevant tasks as required by your role.
- Undertaking clinical responsibilities pertinent to your area of expertise, which may evolve as you achieve competencies.
- Ensuring patient safety by adhering to health, safety, and security regulations, policies, and guidelines.
- Aiding in the maintenance of care standards to enhance patient experiences and outcomes.
- Promoting equality in care by recognizing and respecting the needs and preferences of individuals.
- This list is not exhaustive and may evolve over time.
Person Specification
Qualifications & Education
Essential Criteria
- GCSE Maths & English grade C or above / Grade 4 - 9 OR Functional/Key skills level 2 in numeracy and literacy.
- BNCS or NVQ / Internal Level 2 training program.
- Willingness to undertake and complete the Trust's internal Level 3 training program as soon as possible.
Desirable Criteria
- Level 3 QCF diploma in healthcare / NVQ level 3.
Knowledge
Essential Criteria
- Previous experience in an acute healthcare or related environment.
- Understanding of health and safety considerations within healthcare.
- Knowledge of confidentiality principles and their application.
- Awareness of the role and responsibilities of a senior Health Care Assistant.
