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Client Services Director
2 months ago
We are seeking a seasoned Client Services Director to lead our Client Services team in driving business growth and delivering exceptional client experiences. As a key member of our team, you will be responsible for developing and executing strategies to enhance client relationships and drive revenue growth.
Key Responsibilities- Develop and implement client-centric strategies to drive business growth and retention
- Lead the Client Services team in delivering exceptional client experiences and meeting business objectives
- Collaborate with cross-functional teams to develop creative solutions for clients
- Identify and pursue new business opportunities and growth initiatives
- Manage and develop a team of Account Directors and Managers to drive client success
- Maintain strong relationships with clients and stakeholders to ensure seamless communication and delivery
- Monitor and analyze sales performance metrics to inform business decisions
- Multiple years of experience in professional client relationship management
- Proven track record of managing high-value accounts and driving growth
- Experience working with luxury fashion or streetwear brands
- Experience working with experiential activations and content creation
- Strong leadership and team management skills
- Detail-oriented with strong budget management skills
- Familiarity with creative processes and digital platforms
- Ability to read and interpret sales performance metrics
Major Players | B Corp™ is a leading creative agency dedicated to delivering innovative solutions for our clients. We are committed to building long-term relationships with our clients and driving business growth through exceptional client experiences.