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Client Services Director

2 months ago


London, Greater London, United Kingdom Major Players | B Corp™ Full time
About the Role

We are seeking a seasoned Client Services Director to lead our Client Services team in driving business growth and delivering exceptional client experiences. As a key member of our team, you will be responsible for developing and executing strategies to enhance client relationships and drive revenue growth.

Key Responsibilities
  • Develop and implement client-centric strategies to drive business growth and retention
  • Lead the Client Services team in delivering exceptional client experiences and meeting business objectives
  • Collaborate with cross-functional teams to develop creative solutions for clients
  • Identify and pursue new business opportunities and growth initiatives
  • Manage and develop a team of Account Directors and Managers to drive client success
  • Maintain strong relationships with clients and stakeholders to ensure seamless communication and delivery
  • Monitor and analyze sales performance metrics to inform business decisions
Requirements
  • Multiple years of experience in professional client relationship management
  • Proven track record of managing high-value accounts and driving growth
  • Experience working with luxury fashion or streetwear brands
  • Experience working with experiential activations and content creation
  • Strong leadership and team management skills
  • Detail-oriented with strong budget management skills
  • Familiarity with creative processes and digital platforms
  • Ability to read and interpret sales performance metrics
About Us

Major Players | B Corp™ is a leading creative agency dedicated to delivering innovative solutions for our clients. We are committed to building long-term relationships with our clients and driving business growth through exceptional client experiences.